Dialysis Administrator

U.S. Renal Care, Inc.•Amarillo, TX

About The Position

The Administrator is responsible for the overall daily management and operation of the clinic and reports to first-line regional operational management, which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region and demographics. The role oversees clinic growth, patient outcomes, operational readiness, partnerships, and staff development and retention. The Administrator may assume Charge Nurse responsibilities as needed and may fulfill the facility CEO’s responsibilities as delegated by the Governing Body. The Administrator ensures the clinic operates in compliance with applicable laws, regulations, and certification requirements; maintains quality improvement processes and required records; oversees staffing, equipment, supplies, and facility conditions; and develops effective working relationships with physicians, hospitals, agencies, vendors, staff, patients, and the community. Where the Administrator does not meet the listed nursing qualifications, the clinic must designate a Registered Supervising Nurse who does.

Requirements

Demonstrated ability to function in a leadership position and respond to new and emergent situations with sound judgment.
Demonstrated analytical and problem-solving skills.
Strong time-management and organizational skills.
Demonstrated working knowledge of English and ability to communicate verbally and in writing.
Basic computer skills, including Microsoft Office (Word, Excel, and Outlook).
Proficiency in all USRC clinical applications required within 90 days of hire.
Must meet applicable, specific state requirements.
If serving as the Registered Supervising Nurse, must be a full-time Company employee and available to clinic staff during clinic operating hours.
If serving as the Registered Supervising Nurse, must hold a current RN license in the applicable state and maintain it in good standing.
If serving as the Registered Supervising Nurse, must have 18 months of RN experience, including 6 months of nursing care experience with a patient with kidney failure.
If serving as the Registered Supervising Nurse, must obtain CPR certification within 90 days of hire.
If serving as the Registered Supervising Nurse, must be able to distinguish all primary colors.
If serving as the Registered Supervising Nurse, must meet applicable state practice requirements.

Nice To Haves

One year of previous dialysis management experience is preferred.

Responsibilities

Develop and implement processes for program growth in accordance with Company goals.
Plan and coordinate patient scheduling to support timely patient acceptance and effective staffing levels.
Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
Achieve financial targets, including budget, labor costs, supply costs, and expenditures.
Review incident reports, recommend and take appropriate action, and report at monthly QAPI meetings.
Promote the quality management program through education and staff and patient involvement; lead QAPI meetings and quality improvement committees.
Coordinate department functions and develop standards and methods for measuring patient care services, including required chronological records of services.
Work with staff to maintain thorough and appropriate patient-record documentation of treatments, activities, and communications.
Achieve program target goals for patient outcomes in accordance with quality patient care and Company goals.
Remain current with applicable federal, state, and local laws and regulations, including health care professional practice act requirements.
Ensure clinic compliance with applicable laws and regulations and continuing certification from statutory and regulatory agencies.
Develop, implement, and follow up on corrective action plans for internal and external surveys.
Assume Charge Nurse responsibilities as needed; perform Registered Supervising Nurse duties or designate a qualified Registered Nurse.
Fulfill facility CEO responsibilities when delegated by the Governing Body.
Conduct or participate in meetings with the governing body, Regional Director, Medical Director, and staff; ensure appropriate staff, in-service education, and team patient care planning meetings are held monthly.
Ensure the Quality Assessment & Performance Improvement Program remains current.
Establish, maintain, and submit required records and reports concerning staff, patients, and clinic operations.
Plan, coordinate, and approve efficient staffing that meets patient needs and regulatory requirements.
Oversee equipment and supply maintenance to meet applicable laws and regulations.
Monitor the facility to ensure a safe and sanitary environment, properly functioning equipment, and adequate and appropriate supply inventory.
Supervise maintenance of equipment, clinic-occupied building areas, and other clinic property.
Understand the facility’s water treatment and equipment mechanisms.
Assist with disinfection of equipment and supplies, including bicarbonate delivery systems and dialysis machines, when necessary.
Monitor contractual agreements and update them as needed with corporate oversight.
Maintain collaborative working relationships with the Medical Director and physicians.
Establish and maintain positive relationships with area hospitals, agencies, vendors, and the community.
Promote GUEST customer service standards and develop effective relationships throughout the organization.
Respond effectively to inquiries and complaints.
Ensure staff meet position qualifications and perform duties within applicable company policies, professional practice acts, and laws and regulations.
Recruit, train, develop, and supervise personnel.
Manage personnel and employee relations, including performance evaluation, approval and submission of hours worked, and employee counseling and discipline.
Lead staff in team concepts and promote a team effort in support of corporate management goals.
Communicate expectations effectively, accept accountability, and hold others accountable for performance.