Diagnostic Technician

DOBBS TIRE & AUTO CENTERS • Creve Coeur, MO

3h • $20 - $45

About The Position

Driven by Dobbs is seeking a Diagnostic Technician to perform accurate and efficient diagnostic work across a wide range of vehicle systems, ensuring repairs exceed customer expectations. The role diagnoses and resolves complex issues involving emission control systems, electrical and computerized components, drivability, transmissions, air conditioning, and four-wheel-drive mechanisms. The technician must be capable of performing Repair and Maintenance Technician duties and working independently in various customer locations.

The technician is expected to follow safety regulations and properly operate tools, equipment, and machinery. The role may also include training and mentoring team members and assisting management with daily shop operations. Success requires drive, a desire to learn, speed of execution, attention to detail, reliability, and a commitment to exceptional customer service.

Requirements

• At least 5 years of experience in automotive repair.
• Certified Master Technician with advanced knowledge and skills in automotive maintenance, removal, replacement, and diagnostics.
• ASE certification in one or more of the following areas: Suspension & Steering, Brakes, Heating & Air Conditioning, Refrigerant Recovery & Recycling, Engine Repair, Electrical/Electronic Systems, Engine Performance, Auto Advanced Engine Performance, Automatic Transmission/Transaxle, or Manual Drive Train & Axles.
• Valid driver's license.
• Strong commitment to safety and compliance with safety procedures.
• Strong work ethic, commitment to results, adaptability, and ability to work as part of a team.
• Ability to perform in a fast-paced, high-volume environment.
• Excellent verbal and written communication skills.
• Strong time management, accountability, prioritization, organization, and problem-solving skills.
• Self-motivated, goal-oriented, and driven to accomplish department goals.
• Strong critical-thinking skills and attention to detail.
• Customer-centric approach and relationship-building skills.
• Expertise using standard automotive diagnostic tools and repair equipment, and in automotive systems and advanced diagnostic and repair techniques.
• Ability to provide guidance, training, and support to junior technicians and service staff.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and communicate effectively with customers and team members.
• Ability to perform basic calculations, compute rates, ratios, and percentages, and interpret graphs.
• Agreement to complete a selection assessment and pre-employment screenings.

Responsibilities

• Develop and apply mechanical knowledge of engine operations, cooling systems, brakes, steering and suspension, HVAC, and general vehicle maintenance.
• Diagnose and repair vehicles accurately and efficiently, meeting or exceeding customer expectations.
• Perform advanced diagnostic and repair work involving emission control systems, throttle body injection, electrical and computerized vehicle systems, anti-lock brakes, cruise control, drivability, transmissions, A/C systems, and four-wheel-drive components.
• Perform duties of Repair and Maintenance Technicians as needed to support daily operations.
• Train and mentor service department team members on vehicle maintenance, diagnostics, and repair procedures.
• Assist management with daily operations, including estimating work orders, requisitioning parts, maintaining shop organization, and supervising technicians as needed.
• Safely operate machinery, equipment, and diagnostic tools, including scan tools, DSOs, and smoke machines.
• Ensure compliance with company and safety regulations.
• Perform additional tasks as necessary to maintain shop efficiency and provide exceptional customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed