Diagnostic Automotive Technician

GreatWater 360 Auto Care•Fort Wayne, IN
•$67,444 - $133,848•Onsite

About The Position

Ed's Car Care Center, a GreatWater Garage, is seeking an experienced A-Level diagnostic automotive technician to solve complex vehicle issues, perform high-quality repairs, and provide accurate diagnostics and honest service. The role combines the feel of a neighborhood shop with the tools, training, and support of a growing professional network. The technician diagnoses and repairs advanced electrical, engine performance, fuel, ignition, drivability, 4WD/AWD drivetrain, steering, suspension, brake, and HVAC systems. The role also includes completing Digital Vehicle Inspections (DVI), providing accurate repair recommendations, mentoring less experienced technicians, and maintaining a clean and professional work environment. Technicians are expected to maintain 90% or greater labor productivity and serve as technical leaders within the shop. The shop provides modern scan tools and diagnostic equipment, service advisor support, consistent workflow, an organized work environment, supportive leadership, ongoing training, professional development, and career growth opportunities. Training topics include advanced electrical troubleshooting, advanced vehicle technology, hybrid and electric vehicle service, network diagnostics, vehicle reprogramming, and ASE L1 Advanced Engine Performance preparation. The work takes place in an automotive repair shop, with exposure to moderate noise, adverse weather, chemicals, odors, dirt, and dust. The position also routinely uses computers, phones, photocopiers, and scanners. Flexible hours and days may include evenings and weekends when the shop is open; additional time may be required depending on business needs.

Requirements

  • At least 5 years of experience as an A-Level diagnostic technician.
  • Required state and local certifications to legally perform the work.
  • A current, valid driver's license and a satisfactory Motor Vehicle Report (MVR).
  • Strong diagnostic ability.
  • Pride in quality workmanship.
  • A team-first mindset.
  • Willingness to mentor other technicians.
  • Has or is willing to earn ASE certifications and work toward becoming a Master ASE Technician.

Nice To Haves

  • All eight ASE certifications preferred: A1 Engine Repair, A2 Automatic Transmission/Transaxles, A3 Manual Drive Train and Axles, A4 Suspension and Steering, A5 Brakes, A6 Electrical Systems, A7 Heating and AC, and A8 Engine Performance.

Responsibilities

  • Diagnose and repair advanced electrical and engine performance issues.
  • Diagnose fuel, ignition, and drivability systems.
  • Diagnose and repair 4WD/AWD drivetrain systems.
  • Perform advanced steering, suspension, and brake system repairs.
  • Perform advanced HVAC diagnostics and repairs.
  • Complete Digital Vehicle Inspections (DVI) and provide accurate recommendations.
  • Mentor and support less experienced technicians.
  • Maintain a clean and professional work environment.
  • Maintain at least 90% labor productivity.
  • Serve as a technical leader within the shop.

Benefits

  • Front-loaded paid time off.
  • Six paid holidays.
  • Paid parental leave (one week).
  • Teammate discounts on services.
  • 401(k) match: 100% of the first 3% and 50% of the next 2%; begins after 90 days of employment.
  • Health, dental, and vision insurance.
  • HSA match up to $15 per paycheck.
  • Company-paid life insurance and AD&D coverage of $25,000.
  • Employee Assistance Program available 24/7 at no cost.
  • Voluntary benefits including short-term disability, long-term disability, accident, critical illness, and life insurance.
  • Training and tuition reimbursement, including ASE test fee reimbursement.
  • LEARN to EARN program with technician pay growth tied to ASE certifications.
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