Diagnostic Scheduler Home Sleep Study Loveland

Banner Health•Loveland, CO

5d•$19 - $29•Hybrid

About The Position

This position is responsible for scheduling patient treatments or diagnostic procedures for assigned area. Activities include pre-registration; receiving physician orders, insurance verification, gathering pre-authorizations and pre-certifications. Maintains records and produces statistical reports as required. May distribute educational materials to patients and families if needed in assigned department. Incumbents in this position interface with physicians and their office staff, patients and family members and clinical staff and co-workers. Schedulers must have an understanding of what is entailed in the procedures and treatments that they schedule, physician preferences, and special needs related to particular diagnosis or age of the patients being served. Must be able to work with minimal supervision, set priorities and maintain highly confidential information.

Requirements

High school diploma/GED or equivalent working knowledge.
2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
Medical terminology is required.
Excellent organizational skills, as well as effective human relations and communication skills.
Proficient with commonly used office software and computers and possess the ability to use computerized scheduling systems.
Able to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

Additional related education and/or experience preferred.

Responsibilities

Receives physician orders and seeks clarification, if necessary. Verifies insurance, obtains pre-authorizations and per-certifications. Answers all telephone inquiries related to scheduling.
Schedules patients for treatments or diagnostic procedures using computerized scheduling systems. Resolves scheduling conflicts, as needed. Documents all information regarding patient re-schedules.
Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database. Prepares charts and manages files within regulatory requirements. Compiles and reports statistical data, if needed by the assigned department.
Distributes educational materials to patients and families, when necessary. Responds to diverse questions or refers to appropriate clinical staff.
Provides administrative support to the assigned unit when required.
Manage incoming Sleep Study referrals, scheduling efforts, incoming patient calls, data entry, limited insurance authorizations, patient education about HST device during pick up, device set up, data uploading, device cleaning and turnaround daily.
May back up PFS front desk operations (patient check out) when needed.