Manager, Diagnostic Imaging

St. Charles Health System•Redmond, OR

1d•Onsite

About The Position

The Diagnostic Imaging Manager oversees imaging services at St. Charles Health System’s Northern campuses in Madras, Prineville, and Redmond. The role manages the planning, budgeting, staffing, performance, and operations of assigned departments while maintaining professional practice standards and regulatory compliance. The manager directly supervises the Diagnostic Radiology Supervisors at those campuses and creates a professionally challenging, caring, accountable, and customer- and safety-focused work environment. The manager coordinates integrated imaging operations with other system departments, partners with imaging leadership on annual plans and strategic initiatives, and maintains accountability for the long-term performance of Northern campus imaging services. The role supports a broad range of diagnostic imaging services, including X-ray, ultrasound, CT, MRI, Dexa, mammography, and nuclear medicine. It also promotes continuous improvement, patient and caregiver safety, effective resource use, high-quality customer service, and compliance with organizational policies and applicable laws and regulations.

Requirements

Graduate of a certified Radiologic Technology program or school.
Current American Registry of Radiologic Technologists (ARRT) registration.
Valid Oregon Board of Medical Imaging license in one or more modalities.
Valid Oregon driver’s license and ability to meet St. Charles Health System driving requirements.
Five years of technologist experience in one or more imaging modalities.
Two years of experience as a Lead, Coordinator, or Supervisor in an imaging modality.
Ability to wear appropriate personal protective equipment required to perform the job safely.
Ability to demonstrate the organization’s values of Accountability, Caring, and Teamwork.
Ability to interact and communicate effectively with all levels within the health system and with external customers, clients, and potential employees.
Ability to facilitate and build consensus among health care professionals and agencies and achieve expected results.
Ability to multitask and work independently.
Strong teamwork and collaboration skills.
Excellent organizational, written and oral communication, and customer service skills.
Strong analytical, problem-solving, and decision-making skills.
Experience with computer applications, specifically electronic medical records systems and Microsoft Office.

Nice To Haves

Bachelor’s or master’s degree in a related field.
Previous manager experience.

Responsibilities

Lead a department culture and leadership approach that supports the organization’s vision, coaching staff to meet and exceed required standards.
Manage integrated imaging services and coordinate operations with other system departments.
Maintain accountability for long-term strategic performance, including identifying business development opportunities and executing strategic initiatives.
Partner with the system director and other imaging leaders to develop and implement annual departmental plans and goals.
Serve as liaison to inpatient care areas for imaging-related issues and concerns.
Identify and improve imaging processes to maximize customer satisfaction, efficiency, and safety.
Develop and implement policies and procedures for diagnostic imaging services and ensure regulatory compliance.
Manage financial performance, including staffing, resource allocation, budget development, cost-effective solutions, and productivity goals.
Collaborate with Information Technology staff to establish new and support existing client interfaces; monitor, audit, and improve information services.
Facilitate communication and consultation with imaging specialists.
Ensure appropriate and sufficient equipment and supplies are available.
Hire, direct, coach, and monitor direct reports to build a high-performance team that meets organizational and departmental goals.
Ensure direct reports remain current with compliance and safety requirements; implement and manage organizational safety directives and goals.
Coordinate onboarding and campus assignments for employed and non-employed students.
Oversee timely, efficient, accurate customer service that promotes goodwill.
Collaborate with teams to review processes and implement improvements using Lean principles, concepts, and tools.
Support the organization’s vision, mission, and values and champion continuous improvement and change.
Maintain a safe environment for caregivers, patients, and guests.
Conduct work professionally and confidentially; comply with applicable laws, regulations, policies, and procedures; report suspected violations and cooperate with investigations.
Perform additional duties of similar complexity as required or assigned.