Manager, Diagnostic Imaging

St. Charles Health System•Redmond, OR

About The Position

The Diagnostic Imaging Manager oversees imaging services at St. Charles Health System’s Northern campuses in Madras, Prineville, and Redmond. The manager is responsible for planning, budgeting, staffing, performance, and operations, maintaining professional practice standards and regulatory compliance, and fostering a customer- and safety-focused team environment. The position directly manages the Diagnostic Radiology Supervisors at the three campuses and coordinates imaging operations with other departments and system leaders.

Requirements

Graduate of a certified Radiologic Technology program or school.
Current American Registry of Radiologic Technologists (ARRT) registration.
Valid Oregon Board of Medical Imaging license in one or more modalities.
Valid Oregon driver’s license and ability to meet St. Charles Health System driving requirements.
Five years of technologist experience in one or more imaging modalities.
Two years of experience as a Lead, Coordinator, or Supervisor in an imaging modality.
Ability to wear required personal protective equipment.
Ability to communicate and interact effectively with all levels of the organization and external customers, clients, and potential employees.
Ability to facilitate consensus building among health care professionals and agencies and achieve expected results.
Ability to multitask and work independently.
Strong teamwork and collaboration skills.
Excellent organizational, written and oral communication, and customer service skills.
Strong analytical, problem-solving, and decision-making skills.
Experience with computer applications, specifically electronic medical record systems and MS Office.

Nice To Haves

Bachelor’s or Master’s degree in a related field.
Previous manager experience.

Responsibilities

Create and promote a department culture and leadership approach aligned with the organization’s vision, coaching staff to meet and exceed standards.
Manage integrated imaging services and coordinate operations with other system departments.
Maintain long-term strategic performance, identify business development opportunities, and execute strategic initiatives for the Northern campus imaging departments.
Partner with the system director and imaging leaders to develop and implement an annual department plan and goals.
Serve as a liaison for inpatient care areas on imaging-related issues and concerns.
Identify and improve imaging processes to support customer satisfaction, efficiency, and safety.
Develop and implement policies and procedures for diagnostic imaging services and ensure compliance with applicable laws and regulations.
Manage finances, including staffing, resource allocation, budget development, and productivity goals.
Collaborate with Information Technology staff to establish and support client interfaces and improve information services.
Facilitate communication and consultation with imaging specialists.
Ensure appropriate equipment and supplies are available.
Hire, direct, coach, and monitor direct reports to develop a high-performance team.
Ensure direct reports are current with compliance and safety requirements and implement organizational safety directives and goals.
Coordinate onboarding and campus assignments for employed and non-employed students.
Oversee customer service delivery that is timely, efficient, accurate, and promotes goodwill.
Collaborate with teams to review processes and implement improvements using Lean principles, concepts, and tools.
Champion continuous improvement and support organizational vision, mission, and values.
Maintain a safe environment for caregivers, patients, and guests.
Conduct work professionally and confidentially, comply with applicable requirements, report suspected violations, and cooperate with organizational investigations.
Perform additional duties of similar complexity as required or assigned.