DeWALT Service Technician 1st shift M-F $20/h
About The Position
The DeWALT Service Technician is an on-site role on the Product Services team in a production-style environment in Phoenix, Arizona. The technician repairs portable electric and pneumatic tools, construction equipment, and outdoor products. On-the-job training is provided; prior experience is preferred but not required. The role includes diagnosing tool failures, inspecting equipment for safe operation, testing repaired equipment, completing work orders, managing parts inventory, and meeting daily productivity goals while maintaining quality and a clean, safe work environment. The position is scheduled for the first shift, Monday through Friday, at $20 per hour. Stanley Black & Decker offers medical, dental, life, vision, wellness, disability, retirement, employee stock purchase, paid-time-off, and tuition-reimbursement benefits, as well as product and partner discounts. The company also describes career development, learning resources, an inclusive culture, and opportunities to give back through volunteerism and sustainable business practices.
Requirements
- Ability to interpret mechanical diagrams, wiring schematics, and printed servicing data.
- Knowledge of electricity principles and airflow as they apply to power-tool power sources.
- Ability to diagnose mechanical and electrical faults in power tools and equipment.
- Ability to perform simple mathematical calculations.
- Goal-driven approach and ability to meet daily, weekly, and quarterly productivity goals without sacrificing quality.
- Strong attention to detail.
- Adaptability in using various technological systems and familiarity with data-entry and record-keeping systems.
Nice To Haves
- Experience is preferred but not required; on-the-job training is provided.
Responsibilities
- Repair portable electric and pneumatic tools, construction equipment, and outdoor products.
- Troubleshoot tool failures by fully or partially disassembling units, examining components for wear or defects, and replacing worn or defective parts.
- Help maintain a clean and safe work environment.
- Inspect and analyze tools and equipment and repair them for safe operation.
- Perform performance and safety testing on equipment after repairs.
- Complete work orders with repair parts and labor, pricing, and pertinent customer information.
- Manage inventory and ensure the accuracy of parts and accessories.
- Meet daily productivity goals for the number of tools repaired without sacrificing quality.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Vision insurance
- Wellness program
- Disability benefits
- Retirement benefits
- Employee Stock Purchase Plan
- Paid time off, including paid vacation, holidays, and personal days
- Tuition reimbursement
- Discounts on Stanley Black & Decker tools and products
- Discount programs for other vendors and partners
- Access to learning resources, including Lean Academy, Coursera, and an online university
- Career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
