DeWALT Service Technician 1st shift M-F $20/h
About The Position
The DeWALT Service Technician is an on-site employee on the Product Services team, working in a production-style environment. The role repairs portable electric and pneumatic tools, construction equipment, and outdoor products. On-the-job training is provided; prior experience is preferred but not required. Technicians troubleshoot equipment failures, inspect and repair tools, perform post-repair performance and safety testing, and document work orders. They also help maintain a clean and safe work area, manage parts and accessory inventory, and work toward daily repair productivity goals.
Requirements
- Ability to interpret mechanical diagrams, wiring schematics, and printed service data.
- Knowledge of electricity principles and airflow as they relate to power tools.
- Ability to diagnose mechanical and electrical faults in power tools and equipment.
- Ability to perform simple mathematical calculations.
- Goal-driven approach and ability to maintain daily, weekly, and quarterly productivity goals without sacrificing quality.
- Strong attention to detail.
- Adaptability with technological systems and familiarity with data-entry and record-keeping systems.
Nice To Haves
- Prior experience is preferred but not required.
Responsibilities
- Repair portable electric and pneumatic tools, construction equipment, and outdoor products.
- Troubleshoot tool failures, including fully or partially disassembling units to inspect components and replace worn or defective parts.
- Assist with maintaining a clean and safe work environment.
- Inspect, analyze, and repair tools and equipment to ensure safe operation.
- Perform performance and safety testing on equipment after repairs.
- Complete work orders with repair parts and labor, pricing, and relevant customer information.
- Manage inventory and ensure the accuracy of parts and accessories.
- Meet daily productivity goals for the number of tools repaired.
- Perform other duties as assigned.
Benefits
- Medical, dental, life, and vision insurance.
- Wellness program.
- Disability benefits.
- 401(k) and retirement benefits.
- Employee Stock Purchase Plan.
- Paid time off, including paid vacation, holidays, and personal days.
- Tuition reimbursement.
- Discounts on Stanley Black & Decker tools and products, and discount programs for other vendors and partners.
- Access to learning resources, including Lean Academy, Coursera, and an online university.
- Career development opportunities across multiple career paths.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
