DeWALT Service Technician 1st shift M-F $20/hr
About The Position
The DeWALT Service Technician is an on-site role on the Product Services team in a production-style environment in Carrollton, Texas. The technician repairs portable electric and pneumatic tools, construction equipment, and outdoor products. On-the-job training is provided; experience is preferred but not required. The role includes diagnosing tool failures, disassembling units to inspect components, replacing worn or defective parts, and confirming safe operation through performance and safety testing. The technician also completes repair work orders, maintains accurate parts inventory, works toward productivity goals, and helps maintain a clean and safe work environment. The schedule is Monday through Friday on the first shift, and the listed pay is $20 per hour. Benefits include medical, dental, life, vision, wellness, and disability coverage; retirement benefits and a 401(k); an Employee Stock Purchase Plan; paid time off; tuition reimbursement; and discounts on company products and partner programs. The company also describes learning and development resources, career growth opportunities, an inclusive culture, and opportunities to support volunteerism and sustainable business practices.
Requirements
- Ability to interpret mechanical diagrams, wiring schematics, and printed servicing data.
- Knowledge of electricity principles and airflow as they apply to power tools.
- Ability to diagnose mechanical and electrical faults in power tools and equipment.
- Ability to perform simple mathematical calculations.
- Goal-driven approach and ability to meet and maintain productivity goals without sacrificing quality.
- Strong attention to detail.
- Adaptability in using various technological systems and familiarity with data-entry and record-keeping systems.
Nice To Haves
- Experience is preferred but not required.
Responsibilities
- Repair portable electric and pneumatic tools, construction equipment, and outdoor products.
- Troubleshoot tool failures, including fully or partially disassembling units to inspect components for wear or defects and replacing worn or defective parts.
- Help maintain a clean and safe work environment.
- Inspect, analyze, and repair tools and equipment to ensure safe operation.
- Perform performance and safety testing after repairs.
- Complete work orders with repair parts, labor, pricing, and pertinent customer information.
- Manage inventory and ensure accuracy of parts and accessories.
- Meet daily productivity goals for the number of tools repaired.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Vision insurance
- Wellness program
- Disability benefits
- 401(k) and retirement benefits
- Employee Stock Purchase Plan
- Paid time off, including paid vacation, holidays, and personal days
- Tuition reimbursement
- Discounts on Stanley Black & Decker tools and products
- Discount programs for other vendors and partners
- Learning and development resources, including Lean Academy, Coursera, and an online university
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
