DevOps Engineer [Talents Bench]

Metal Toad

12d•Remote

About The Position

Metal Toad is hiring a DevOps Engineer to design and maintain infrastructure for highly available, scalable, enterprise-grade applications. The role supports mission-critical applications and involves cloud system planning, implementation, operation, troubleshooting, security, performance management, and disaster recovery. The company is fully remote, but this position is for contractors residing in Brazil. Compensation is paid in Brazilian Reais, and visa sponsorship is unavailable. Applicants must submit a resume in English as a PDF.

Requirements

Read and agree to Metal Toad's Corporate Values Statement.
Believe in the company's mission to help people.
Advanced to fluent English communication skills.
At least 4 years of experience with Amazon Web Services (AWS).
Experience administering Linux and/or Windows systems; experience with at least one is required.
Scripting skills; Bash shell and Python are preferred, and PowerShell is acceptable.
Knowledge of TCP/IP networking and HTTP protocols.
Experience with web accelerators, load balancers, reverse proxies, and CDNs.
Problem-solving ability and willingness to work in an agile, fast-paced environment.
Customer orientation and good communication skills.
Willingness to participate in the stated 24/7 on-call rotation.
Must reside in Brazil, as the position is for contractors based there.
Submit a resume in English as a PDF.

Nice To Haves

Experience with cloud providers in addition to AWS.
AWS certifications, or willingness to become certified.
Interest in generative AI technologies.

Responsibilities

Analyze customer requirements for software components, system availability, security, and performance.
Design and document cloud hosting systems, including capacity planning, instance selection and allocation, and network design.
Estimate costs for recommended system designs.
Install, configure, and test cloud resources.
Use automation and configuration management to make changes repeatable and traceable.
Troubleshoot hardware, software, network, and operating system issues.
Protect system integrity and security using controls and monitoring tools, and provide written evaluations and improvement recommendations.
Monitor and analyze systems, tune performance, and plan for future growth.
Design and run load and stress tests, document results, debug infrastructure issues, and escalate documented application problems to the development team.
Maintain internal systems and customer deployment documentation.
Collaborate with project managers, technical consultants, software architects, and developers to validate infrastructure deliverables against requirements and document technical hand-offs.
Work with Amazon Web Services (AWS).
Respond to support tickets and incidents in a timely manner consistent with SLA commitments.
Contribute to best practices, operational policies, and procedures.
Establish, document, and test disaster recovery procedures; document outcomes and recommend improvements.
Keep job knowledge current through educational opportunities, professional publications, personal networks, and professional organizations.
Participate in a 24/7 on-call rotation, approximately one shift per month, with compensation.