DevOps Engineer

OpenPhone is seeking a highly impactful and pivotal role in cutting-edge technology. The successful candidate will collaborate closely with the Engineering team to develop polished policies, procedures, and technical documentation. They will be responsible for maintaining compliance and peak performance of critical systems through automated processes, as well as managing and monitoring diverse Kubernetes clusters to ensure an impressive 99.99% service availability. This role will also involve designing and implementing zero-downtime solutions for highly available services and disaster recovery, contributing to capacity planning, and troubleshooting and resolving issues in all environments.

Collaborate with the DevOps team and work independently to create high-quality policies, procedures, and technical documentation.

Ensure infrastructure compliance with specifications and maintain business-critical systems through automated processes.

Manage and monitor diverse Kubernetes clusters in various infrastructures, striving for 99.99% service availability.

Design and implement zero-downtime solutions for highly available services and disaster recovery across different regions.

Contribute to capacity planning, anticipate performance bottlenecks, and facilitate environment scaling.

Monitor, troubleshoot, and resolve issues in all environments, including production incidents.

Implement CI/CD pipelines using GitHub Actions for efficient software delivery.

Promote security awareness, produce supporting materials, and address current threat landscape concerns.

• Skilled Linux user with experience in Source Code and Document Management Systems
• Proficient coding/scripting in at least one modern language for application development or utilities
• Knowledgeable in building, running, and securing Docker containers
• Familiarity with configuring, securing, and orchestrating containers and microservices, especially using Kubernetes
• Ability to analyze data sets and generate reports using tools like SQL, POSIX stream processing, spreadsheets, ODBC, and Python
• In-depth understanding of information security and risk management
• Experience with CI/CD pipelines using GitHub Actions for efficient software delivery
• Strong problem-solving and troubleshooting skills
• Excellent communication and collaboration skills
• Ability to stay updated on ecosystem challenges, exploits, and developments to proactively address potential vulnerabilities

• Fully remote work opportunity
• Curious, ambitious, and dedicated work environment
• Strong emphasis on trust and bias for action
• Opportunity for growth and development
• Inclusive and diverse work environment
• No discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status