Developmental Disabilities Home Manager

ViaQuest • Indianapolis, IN

2d

About The Position

ViaQuest Community Solutions provides support and services to individuals with developmental disabilities in their homes. The Developmental Disabilities Home Manager ensures individuals receive quality services and participate in their communities, while coordinating the services and supports they need. The role supervises Direct Support Professionals, supports behavior strategies, and maintains communication with individuals, families, and service-team members. This is a full-time position with on-call duties required.

Requirements

• High school diploma or GED.
• Acceptable background check.
• Valid auto insurance.
• Valid driver's license that meets company insurance guidelines.
• Willingness to travel throughout the assigned service area.
• Sincere desire to provide service and support to people in need.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Strong decision-making and time-management skills.

Nice To Haves

• Previous experience supervising Direct Support Professionals.

Responsibilities

• Ensure individuals served receive quality services and are engaged with the community.
• Coordinate and manage services and supports, including medical appointments, household management, behavior management, financial services, and benefits.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist with developing behavior support strategies, ensure they are implemented, train staff, and assess their effectiveness.
• Collaborate with members of each individual's service team to support communication and customer service.
• Supervise and train Direct Support Professionals to ensure they provide quality services.
• Monitor staffing hours to ensure appropriate services and coverage are in place for all shifts.
• Provide customer service to individuals served, families and guardians, the county board, and service-team members.

Benefits

• Paid training.
• Benefits package for full-time employees, including medical, vision, dental, disability, and life insurance, and a 401(k).
• Paid time off.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED