Development Program Coordinator

Mayo Clinic•Rochester, MN

6d•$61,100 - $82,500

About The Position

The program coordinator works semi-independently to provide day-to-day operational support, coordination, and oversight of the programmatic activities. Programmatic activities may include responsibilities in a variety of fundraising programmatic activities including, but not limited to: prospect donor management and tracking; giving analysis and stewardship; event planning; talent management activities; executive outreach activities; etc... This position will be a contributing member of a team that works collaboratively to deliver outcomes and solutions that will support the overall strategies for the Department of Development’s fundraising goals. The program coordinator serves as a resource that will, with minimal direction, maintain and facilitate specific programmatic activities to achieve the programmatic work. The program coordinator interprets respective department and institutional specific policies and procedures and proactively brings forward recommendations for continuous improvement. The program coordinator independently maintains specific programmatic data, reports, presentations, websites, content, and collateral, seeking guidance as needed. The program coordinator may develop and operationally coordinate scheduling, timelines, budget items, and escalate appropriate issues according to the programmatic requirements to ensure the program functions smoothly. The program coordinator will be responsible for capturing appropriate data and analysis for program decision making by the programmatic leaders. The program coordinator will take initiative in facilitating team and program communications to ensure appropriate information is delivered on a timely basis. The program coordinator will be responsible for multiple and complex tasks and maintain a high level of organization, confidentiality, attention to detail and responsiveness to both internal and external customers. Must be able to handle many activities and challenges simultaneously, with minimal direction. Must use good judgement in facilitating and representing programmatic activities and assignments. Outlined below are the three open roles, each aligned with and supporting a different portfolio within the External Relations team. Please indicate in your cover letter your portfolio preference.

Requirements

Self-motivated, collaborative problem solver (Communications and Stewardship & Recognition).
Enjoys synthesizing information and developing, refining or monitoring processes (Communications and Stewardship & Recognition).
Great communicator with strong attention to detail (Communications and Stewardship & Recognition).
Enjoys asking curious questions, developing solutions, and navigating with some ambiguity (Communications and Stewardship & Recognition).
Comfort with content management, proofreading, formatting and editing (Communications and Stewardship & Recognition).
Ability to handle many activities and challenges simultaneously, with minimal direction.
Must use good judgement in facilitating and representing programmatic activities and assignments.

Nice To Haves

Experience with SharePoint (Communications and Stewardship & Recognition).
Experience with Workfront project management system (Communications and Stewardship & Recognition).
Experience supporting CRM data integrity (Communications and Stewardship & Recognition).

Responsibilities

Provide day-to-day operational support, coordination, and oversight of programmatic activities.
Manage and track prospect donors.
Conduct giving analysis and stewardship.
Plan events.
Manage talent activities.
Coordinate executive outreach activities.
Interpret department and institutional policies and procedures.
Proactively bring forward recommendations for continuous improvement.
Independently maintain programmatic data, reports, presentations, websites, content, and collateral.
Develop and operationally coordinate scheduling, timelines, and budget items.
Escalate appropriate issues according to programmatic requirements.
Capture appropriate data and analysis for program decision making.
Facilitate team and program communications.
Handle multiple and complex tasks simultaneously.
Maintain a high level of organization, confidentiality, attention to detail, and responsiveness.
Use good judgment in facilitating and representing programmatic activities and assignments.
Coordinate key systems and operations to help inspire and engage current or prospective benefactors (Communications and Stewardship & Recognition).
Streamline and facilitate production processes involving multiple Development teams (Communications and Stewardship & Recognition).
Optimize file management systems through SharePoint (Communications and Stewardship & Recognition).
Help teams maximize use of Workfront project management system (Communications and Stewardship & Recognition).
Support CRM data integrity, quality, and consistency across systems and workflows (Communications and Stewardship & Recognition).
Enter, monitor, and report productivity data (Communications and Stewardship & Recognition).
Provide coordination for activities that advance operations priorities for the Events, Direct Response, Digital Philanthropy and Benefactor Service teams (Annual & Midlevel Giving and Events).
Support cross-functional workflow management (Annual & Midlevel Giving and Events).
Provide large event operational oversight (Annual & Midlevel Giving and Events).
Coordinate cross-site staffing (Annual & Midlevel Giving and Events).
Facilitate team communication and workgroups (Annual & Midlevel Giving and Events).
Coordinate meetings and operational planning (Annual & Midlevel Giving and Events).
Maintain and standardize processes and standard operating procedures (Annual & Midlevel Giving and Events).
Manage escalations (Annual & Midlevel Giving and Events).
Support continuous improvement initiatives (Annual & Midlevel Giving and Events).
Serve as a point of contact for program communications (Annual & Midlevel Giving and Events).
Serve as a point of contact for benefactor inquiry escalation and triage (Annual & Midlevel Giving and Events).
Support strategic fundraising priorities and leadership engagement activities (Campaign Administration and Executive & Leadership Engagement).
Manage projects and key initiatives (Campaign Administration and Executive & Leadership Engagement).
Maintain and optimize databases and collaboration platforms (Campaign Administration and Executive & Leadership Engagement).
Analyze data to support decision-making (Campaign Administration and Executive & Leadership Engagement).
Track funding opportunities (Campaign Administration and Executive & Leadership Engagement).
Coordinate leadership and benefactor engagements (Campaign Administration and Executive & Leadership Engagement).
Organize professional development opportunities for staff (Campaign Administration and Executive & Leadership Engagement).
Serve as a point of contact for priority and leadership engagement resources (Campaign Administration and Executive & Leadership Engagement).
Triage stakeholder requests (Campaign Administration and Executive & Leadership Engagement).
Document best practices (Campaign Administration and Executive & Leadership Engagement).
Streamline processes to enhance team effectiveness and collaboration (Campaign Administration and Executive & Leadership Engagement).