Development Operations Coordinator
About The Position
Plummer Youth Promise is seeking a detail-oriented and collaborative Development Operations Coordinator to support the operational and administrative functions that power their fundraising and communications efforts. This position is ideal for someone who enjoys working with data, improving systems, managing donor information, and helping a mission-driven organization maximize its impact. As a member of the Development & Communications Team, this role will play a key part in maintaining donor data integrity, supporting stewardship efforts, producing meaningful reports, and ensuring the smooth operation of development systems and processes. This is an in-person, part-time, 24-hour per week role.
Requirements
- One to three years of experience in development operations, fundraising administration, nonprofit administration, or a related field
- Experience using Salesforce or a comparable donor database/CRM system
- Strong proficiency with Microsoft Office, including Excel, Word, Outlook, PowerPoint, and Teams
- Exceptional attention to detail and accuracy
- Strong organizational and time-management skills
- Ability to manage multiple priorities and meet deadlines
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to collaborate effectively across teams
- Commitment to diversity, equity, inclusion, and belonging
- Passion for the mission of Plummer Youth Promise
- Valid Massachusetts driver's license with an acceptable driving record
- Access to a registered and insured vehicle
- Ability to meet the visual and auditory requirements necessary to perform essential job functions
- Ability to safely navigate stairs
- Ability to bend, reach, move, and occasionally lift up to 20 pounds
Nice To Haves
- Experience working in a nonprofit development or fundraising environment
- Experience creating reports, dashboards, and fundraising analytics
- Familiarity with donor stewardship and gift processing best practices
Responsibilities
- Manage and maintain the Salesforce database, ensuring accuracy, consistency, and data integrity
- Process and track gifts and donations
- Ensure timely donor acknowledgments and stewardship activities
- Maintain fundraising dashboards and reporting tools
- Support implementation and ongoing management of the annual Development & Communications workplan
- Produce regular and ad hoc fundraising reports, analyses, and data summaries
- Prepare and reconcile monthly, quarterly, and annual reports in collaboration with the Finance Team
- Monitor fundraising data and identify trends to support strategic decision-making
- Maintain reporting systems that provide actionable insights to leadership
- Identify opportunities to improve workflows, reporting processes, and operational systems
- Develop and maintain policies, procedures, and standard operating practices related to development operations
- Support department administrative functions, including expense tracking and coordination support for the Director of Development & Communications
- Assist with additional development and communications projects as needed
Benefits
- Dental insurance
- Free food & snacks
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
- Flexible part-time schedule
- Collaborative and mission-driven work environment
- Opportunities to contribute directly to organizational growth and impact
- Professional development opportunities
- The chance to make a meaningful difference in the lives of youth and families
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
