Development Manager, Knauss School of Business

Details•San Diego, CA

1d•Onsite

About The Position

The Development Manager for the Knauss School of Business, centralized under University Advancement, assists in the implementation of effective fundraising strategies, donor solicitations, and stewardship of targeted constituents to increase the Knauss School’s and campus-wide fundraising goals and engagement. This position is responsible for cultivating donors and prospects comprising alumni, parents, and friends of the school, primarily at the President’s Club level ($1,500) and under. The Development Manager collaborates with the Office of Annual Giving to develop and execute the overarching annual giving strategy – direct mail, social media, telefunding, etc. The Development Manager provides executive-level support to the senior director and for all areas relating to the department’s multi-faceted internal and external activities, initiatives, and projects. This position manages the day-to-day business operations of the Knauss School’s Office of Development to ensure effectiveness, efficiency, and adherence to university processes, procedures, and policies. The Development Manager reviews fundraising proposals and coordinates gift acknowledgements. This position represents the Knauss School at events, conferences, and other on and off campus activities.

Requirements

Bachelor’s degree required.
Three years’ experience in development, marketing, and/or administrative experience.
Must have excellent written and oral communication skills; requires command of the English language, including AP writing style, and standard grammar, spelling, punctuation, syntax, and proofreading skill.
Must possess strong organizational and time management skills; meet assigned deadlines.
Need to be flexible within a fast-paced, professional setting; able to handle multiple tasks well and calmly shift priorities between competing projects.
Thorough knowledge of Microsoft Office applications including but not limited to Word, Excel, and PowerPoint.
Must have the ability to learn and to use specialized USD database software including CRM and tracking platforms.
Must be willing to be trained in the use of other software applications as required for the job.
Valid driver’s license required.
Ability to work flexible hours, including evenings and weekends, for donor engagement activities and events.
Ability to travel as needed for donor engagement activities and events.
Successful completion of a pre-employment background check.
Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

Nice To Haves

Five years’ experience in development, marketing, and/or administrative experience.
Proven record of accomplishment in developing and managing administrative systems.
Proven record of accomplishment in cold calling and success securing person-to-person appointments.
Foreign language proficiency desirable.
Commitment to working as a member of a team and collaborating with colleagues.
Strong sense of integrity and ethical conduct.
Cultural competency and sensitivity are a must; ability to understand different cultural contexts and viewpoints, demonstrate respect for others, adapt to different cultural settings; and accept cultural differences.
Must have the ability to work independently, be able to exercise good judgment, and provide supervision to support staff.
Must possess exceptional critical listening and thinking skills; remain calm under pressure; discern problems and facilitate resolutions.
Must have a positive attitude and professional demeanor, enthusiasm for the job and a sense of humor, show maturity, and take responsibility.
Ability to establish credibility and rapport with the dean, diverse faculty, staff, alumni, volunteers, and current and prospective donors.
Ability to motivate, create a sense of urgency and gain commitment with prospective donors.
Entrepreneurial, creative self-starter oriented toward action and results.
Ability to set and meet goals.
Must have the ability to act with tact and diplomacy and be able to handle confidential information with discretion.
Knowledge of USD’s policies and procedures.

Responsibilities

Identify, research, cultivate, and solicit prospects to build a portfolio of President’s Club donors – the university’s leadership giving society with annual gifts of at least $1,500 – and donors under that threshold; assist in the identification of prospects with major gift capacity.
Manage annual giving for the Knauss School, working closely with the central Office of Annual Giving, to include e-solicitations, direct mail, telefunding, online giving, and class gift programs – includes creation and execution of programs.
Strategize with the senior director to determine best outreach and engagement strategies including social media platforms; coordinate with Knauss School’s assistant director of Alumni Relations to maximize engagement specific to alumni.
Travel locally and outside the San Diego area to meet with donors and represent the Knauss School at alumni events, as needed.
Plan and execute donor cultivation events, both on and off campus.
In conjunction with the senior director, execute and manage a thoughtful and comprehensive stewardship plan for all levels of gifts to the Knauss School; draft acknowledgement letters, including on behalf of Knauss School’s dean.
Work collaboratively with Knauss School’s Marketing and Communications staff to ensure consistent and effective communication.
In collaboration with the senior director, plan, coordinate, and execute 10-12 development trips per year for the senior director and/or Knauss School dean to include procuring prospect lists from Advancement Services; initiating contact with alumni, parents, donors, and prospects; securing meeting locations and coordinating logistics; preparing and finalizing travel itineraries for national and international travel.
Coordinate with Financial Aid and other respective school areas to ensure scholarships are awarded; track the completion of thank you letters to donors on behalf of Knauss School programs and student recipients.
Fully comply with the university’s prospect management / move management system including the filing of donor/prospect contact reports.
Provide executive-level administrative support to the senior director including making travel arrangements, preparing expense reports, scheduling meetings, reserving rooms, correspondence, photocopying, and filing.
Compile and organize materials for development packets used by the senior director and dean for visits with donors and prospects.
Proofread and finalize all proposals for donors and prospects; process and report all contributions received directly by the Knauss School.
Complete gift processing forms, verifying CRM database accounts for accuracy; record gifts to departmental tracking system; generate, analyze, and organize reports; prepare donor research.
Organize and prepare endowment reports; track select Knauss School restricted and endowment accounts.
Assist in managing operating budget; reconcile expense activity, prepare Concur expense reports, and submit invoices for payment in Workday; inventory and purchase office supplies.
Analyze data and create presentations for use by the senior director and dean.
Train and direct student workers.
Other duties as assigned.