Development Coordinator

American Heart Association • Grand Rapids, MI

3d • Hybrid

About The Position

The Development Coordinator provides advanced administrative support to an Executive Director and professional fundraising staff. The position supports fundraising and volunteer recruitment and management, coordinates logistics for select events and meetings, and performs office management, data, scheduling, and financial tasks. This is a full-time role based in the American Heart Association’s Grand Rapids office, with a hybrid schedule and a 37.5-hour work week. Daily local travel is required, and the employee must have access to reliable transportation. The Association provides training and support, including access to Heart U, its corporate university.

Requirements

• High school diploma or equivalent.
• Three years of prior relevant work experience.
• Ability to manage multiple projects simultaneously and meet specified timelines.
• Administrative expertise with complex clerical responsibilities and data management.
• Effective verbal and written communication skills.
• Effective interpersonal skills and demonstrated ability to develop collaborative working relationships internally and externally.
• Ability to coordinate, plan, and implement corporate events, including in-person and digital experiences.
• Proficiency in Microsoft Office applications and Canva.
• Ability to travel locally daily and access to reliable transportation at all times on an immediate basis.

Nice To Haves

• Demonstrated success recruiting, training, and managing volunteers in a group setting, including delegating and accomplishing goals through empowering volunteers.
• Knowledge of corporate and community networks.
• Knowledge of the American Heart Association’s mission and programs.
• Knowledge of Salesforce and Luminate software.

Responsibilities

• Assist staff with day-to-day tasks supporting fundraising and volunteer recruitment and management, including customer relationship management.
• Coordinate pre-event, day-of, and post-event logistics for select events and meetings.
• Develop, input, and maintain information in computer software, including a CRM and event-specific software.
• Generate reports, including manipulating data from multiple systems.
• Perform office management and reception duties, including processing incoming and outgoing mail, handling incoming calls, maintaining supplies and materials, and working with vendors on office-related needs.
• Handle financial tasks, including paying invoices, tracking expenses, and processing donations.
• Maintain staff calendars and handle scheduling.
• Develop event and meeting materials as needed.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Retirement program with employer match and automatic contribution.
• Employee assistance program, employee wellness program, telemedicine, and medical consultation.
• Professional development through Employee Resource Groups, a professional mentoring program, and Heart U.
• Paid time off of at least 16 days per year for new employees, increasing based on seniority.
• 12 paid holidays per year, including several days off at the end of the year.
• Tuition assistance for education related to current duties and responsibilities or potential future positions.
• Incentive programs, depending on position eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED