Development Coordinator
About The Position
The Development and Membership Coordinator supports Boyce Thompson Arboretum’s Development Team by providing administrative, operational, and data support, with a focus on donor and membership processes. The role helps ensure effective day-to-day operations through accurate recordkeeping, timely communications, and efficient coordination, and supports donor stewardship, membership operations, and team effectiveness. The position works with the Director of Development, Development and Membership Officer, and Membership Coordinator. It supports donor and member communications and services, CRM data entry, reporting, event coordination, board activities, and membership engagement. Most work is performed in an office environment, with occasional movement around the arboretum grounds and support for onsite events.
Requirements
- Associate degree in Office Administration.
- At least 1 year of experience in office administration or a related field.
- Experience with fundraising special events.
- Experience in membership services within a nonprofit.
- Knowledge of fundraising and prospect-management databases.
- Experience administering a membership or donor program in a nonprofit organization.
- Excellent written and verbal communication skills.
- Desire to build external relationships.
- Self-starter who is goal-oriented and adaptable.
- Works well independently and as part of a team, and demonstrates professional equanimity and composure.
- Able to work flexible hours, including occasional nights, holidays, and weekends.
- Able to communicate in English in writing and orally with staff, applicants, stakeholders, visitors, and donors, including one-to-one and group communications.
- Able to work in a sedentary position for up to 8 hours at a time.
- Able to lift 10 pounds and, during special events, lift up to 50 pounds with assistance.
- Able to walk short distances and move throughout the arboretum office and grounds, occasionally traverse uneven terrain and hiking conditions, and perform repetitive wrist, hand, and/or finger movements.
- Fully functional vision is required; prescription lenses are acceptable.
Nice To Haves
- Experience with donor databases, Altru, Blackbaud, or Virtuous is preferred.
- Experience creating digital communications and graphic design using Canva or Constant Contact is a plus.
Responsibilities
- Support administrative operations for the Development Team, including managing calendars and schedules and coordinating donor events and outreach.
- Provide primary CRM data-entry and administrative support in Altru and Virtuous, maintaining records and tracking donor engagement, moves-management reporting, grant-writing reports, and scheduling and communications calendars.
- Monitor and respond to support emails and the Development phone line, answering donor and member inquiries and providing high-level customer service.
- Manage different and sometimes conflicting schedules, projects, and activities.
- Plan, organize, and provide administrative support for confidential correspondence, presentations, and communications.
- Support donor stewardship by ensuring accurate and timely communications in digital and print formats.
- Maintain departmental standard operating procedures and gift agreement procedures.
- Prepare materials for donor meetings, tours, reports, and presentations.
- Support development and membership engagement events, including coordination and logistics.
- Provide planning, organization, and administrative support for special projects and assignments.
- Assist Board Committees and take minutes as needed.
- Collaborate with the Executive Assistant to plan and implement Board meetings and activities.
- Assist the Membership Department as needed, including onsite events, donor tours, membership program support, and potentially Visitor Center interactions.
- Represent Boyce Thompson Arboretum in the community as needed and adhere to the Association of Fundraising Professionals Code of Ethical Standards.
- Maintain confidentiality in all aspects of Development Department work.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
