Development Coordinator

Ronald McDonald House Charities of Tampa Bay, Inc.•Saint Petersburg, FL
•Hybrid

About The Position

The Development Coordinator provides administrative and operational support to the development team, helping advance fundraising strategies and goals and coordinate development activities and stewardship initiatives that support families served by Ronald McDonald House Tampa Bay. The position supports individual, corporate, and foundation giving and offers experience in database entry, donor management, and project management. It works closely with the Associate Director of Stewardship & Impact and the development team to grow and retain donors. The role is based primarily at the St. Petersburg Administrative Office in the Greater Tampa Bay Area, with occasional remote work opportunities and attendance at other locations based on business needs. It is a full-time, salaried, exempt position scheduled for 40 hours per week, typically Monday through Friday between 9:00 a.m. and 5:00 p.m. The stated minimum pay is $40,000 per year, based on experience.

Requirements

  • Bachelor's degree in Nonprofit Management, Communications, Business, or a related discipline, or commensurate experience; nonprofit experience is preferred.
  • One to three years of experience in donor relations, data entry, direct mail management, sales, marketing, fundraising, or community engagement.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Strong organizational and time-management skills and the ability to manage multiple projects and deadlines.
  • Strong data-entry skills, attention to detail, and problem-solving abilities.
  • Strong written and verbal communication skills and the ability to build positive relationships with donors and stakeholders.
  • Ability to work independently and collaboratively in a diverse team environment.
  • Ability to build relationships with staff, donors, volunteers, and the community.
  • Passion for the organization's mission and commitment to community engagement and service.
  • Ability to maintain confidentiality and handle sensitive donor information professionally and discreetly.
  • Ability to manage competing priorities, deadlines, and events while maintaining accuracy, organization, and attention to detail.
  • Ability to use donor databases, CRM systems, fundraising software, and Microsoft Office applications to support fundraising, stewardship, gift processing, and reporting.
  • Strong customer service and relationship-building skills and ability to communicate professionally with donors, volunteers, community partners, vendors, and staff.
  • Ability to work independently, exercise sound judgment, solve routine administrative and operational challenges, and represent the organization professionally.
  • Ability to remain seated or standing for extended periods; use standard office equipment and technology; and occasionally stand, walk, bend, reach, and lift or move items weighing up to approximately 40 pounds.

Nice To Haves

  • Knowledge of nonprofit fundraising principles and donor stewardship best practices.
  • Experience with donor CRMs or databases such as Virtuous, Salesforce, or Raiser's Edge, or data platforms such as Alteryx.
  • Experience coordinating events, donor outreach, or fundraising campaigns.

Responsibilities

  • Enter monetary and in-kind gifts, online contributions, registrations, corporate matching gifts, and phone donations into Virtuous daily.
  • Prepare and mail gift acknowledgment letters, postcards, and honorarium and memorial notifications in a timely manner.
  • Maintain constituent profiles, correct address and contact gaps, and participate in quarterly Virtuous data cleanup to ensure data integrity.
  • Generate contact lists and campaign reports for development staff and assist the Finance Team with weekly reconciliations between Virtuous and QuickBooks Online.
  • Record new pledges, log incoming payments, and prepare routine pledge balance summaries.
  • Support the daily stewardship plan by preparing handwritten notes, making thank-you calls, and tracking donor milestones.
  • Assist with assembly, mail merges, labeling, and logistics for annual direct mail and digital campaigns.
  • Provide administrative support for annual giving initiatives, including Adopt A Room and Circle of Friends.
  • Research preliminary background information on prospective individual, foundation, and corporate donors using research tools and databases.
  • Coordinate logistics, guest lists, name tags, and vendor or venue needs for five or more annual donor appreciation gatherings.
  • Assist the Event & Sponsorship Manager with onsite setup, registration tracking, and auction logistics beginning approximately one month before major annual events.
  • Answer incoming main office calls, schedule meetings, manage development mail, and maintain filing systems.
  • Represent Ronald McDonald House Tampa Bay at designated community events or meetings in a professional, mission-focused manner.

Benefits

  • Employer-covered medical, dental, and life insurance.
  • Options for vision, short-term disability, and other voluntary benefits.
  • 401(k) eligibility after 90 days.
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