Development & Communications Coordinator

Hamilton Families•San Francisco, CA

11h•$0 - $72,100•Onsite

About The Position

Hamilton Families seeks a detail-oriented and passionate Development and Communications Coordinator to support the Development team and the organization’s fundraising and community engagement efforts. Reporting to the Individual Giving Manager, this role supports donor stewardship and communications, fundraising operations, prospect research and pipeline development, events and community partnerships, volunteer activations, and in-kind giving. The Coordinator works with colleagues across Development to identify and cultivate individual and corporate prospects, carry out engagement opportunities, maintain fundraising systems and data, and provide flexible support across departmental priorities. The position includes donor and prospect recordkeeping, gift processing, reporting and reconciliation support, donation-platform maintenance, donor correspondence, meeting materials, prospect research, and team administration. It also supports volunteer activities, in-kind donation drives and community campaigns, and the tracking of related activity in Salesforce. Communications work includes assisting with social media, digital donor communications, newsletters and email campaigns, and website content and performance monitoring. Hamilton Families works to end family homelessness in San Francisco through programs including emergency shelter, transitional housing, homelessness prevention, and rapid re-housing. The organization also aims to address poverty and systemic inequality by connecting families to opportunity-rich neighborhoods, centering children’s needs, and supporting long-term economic mobility. The role is full-time, exempt, Monday through Friday, 9:00 a.m. to 5:30 p.m., at 2567 Mission Street, San Francisco, California. The stated salary is $72,100.

Requirements

Bachelor’s degree preferred or relevant professional experience.
Exceptional organizational and time-management skills, including the ability to meet deadlines.
Self-directed, able to take initiative, and able to work successfully as a project leader or team member.
Excellent written and verbal communication skills and ability to communicate across all levels of the organization.
High proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Sensitivity to the needs of families experiencing homelessness and willingness and ability to work with diverse staff and program participants.
Passion for Hamilton Families’ mission, vision, and values.
Post-offer criminal background check, fingerprint imaging, TB clearance, and required documentation.

Nice To Haves

Bachelor’s degree.
Experience with reporting in Salesforce.

Responsibilities

Maintain accurate and timely donor, prospect, gift, pledge, volunteer, and in-kind records in Salesforce.
Oversee processing of monetary and in-kind gifts and volunteer hours, maintaining accurate, real-time records of gifts and pledges.
Work with the Individual Giving Manager and Finance team on reporting, monthly reconciliation, and annual audits.
Maintain online donation platforms and support the accuracy and effectiveness of donor-facing giving tools.
Prepare and send gift acknowledgements and other donor correspondence.
Prepare donor and prospect meeting materials, including briefings, research, giving histories, and fundraising reports.
Research prospective individual donors, corporate partners, sponsors, and community partners aligned with organizational mission and fundraising priorities.
Support team administration, including calendars and meetings.
Work with the Events & Community Partnerships Manager to support corporate volunteer days, community service opportunities, and other mission-focused volunteer activations.
Support in-kind donation drives and community campaigns, including holiday, back-to-school, family needs, and other seasonal or program-specific initiatives.
Track volunteer participation, in-kind contributions, partner engagement, and related activities in Salesforce.
Support Hamilton Families’ social media presence by drafting and scheduling content, monitoring metrics, and assisting with campaign planning and execution.
Support digital donor communications, including monthly donor newsletters and targeted email campaigns, through content creation, email production, scheduling, and performance tracking.
Support maintenance of the organization’s website, including content updates, performance and analytics monitoring, and accuracy and alignment with organizational branding and communications goals.