Development Assistant

Ritter Center•San Rafael, CA
•$28 - $32•Hybrid

About The Position

Ritter Center is hiring a full-time Development Assistant for its Advancement Team. Based at the organization’s main campus in San Rafael, California, this non-exempt hybrid position is scheduled for 40 hours per week, with three days onsite, and reports to the Chief Development Officer. The hourly pay range is $28–$32. A background check and Livescan fingerprinting are required for all positions. The Development Assistant provides administrative, data, communications, and event support for fundraising and marketing activities. The role maintains accurate donor records, prepares acknowledgments and other communications, responds to routine donor inquiries, supports campaigns and special events, coordinates information across departments, and maintains files, spreadsheets, and reporting tools. Working with staff and consultants, the position helps increase contributed income and strengthen Ritter Center’s visibility in the community.

Requirements

  • Two years of experience in a similar role, such as an administrative assistant or coordinator.
  • Excellent interpersonal, verbal, and written communication skills.
  • Exceptional organizational and time-management skills.
  • Demonstrated ability to collaborate effectively, adapt to changing priorities, and manage responsibilities of varying complexity.
  • Enthusiasm for development and marketing and a positive, team-oriented approach.
  • Proficiency with MS Office, computing systems, social media, and email-marketing platforms.
  • Ability to work independently, exercise sound judgment, and identify resources needed to complete assignments.
  • Commitment to high professional and ethical standards and confidentiality in a diverse workplace.
  • Ability to excel in a fast-paced environment with frequent interruptions.
  • Strong critical-thinking and analytical skills, with an objective approach to situations.
  • Commitment to social equity and Ritter Center’s mission.
  • Valid California driver’s license and satisfactory driving record.

Nice To Haves

  • Experience working in nonprofits and with development databases.
  • Affinity for human services and Ritter Center’s mission.

Responsibilities

  • Ensure timely, accurate donor-data entry and ongoing maintenance in DonorPerfect CRM, coordinating time-sensitive entries and updates with management and the Accounting Department.
  • Prepare one-to-one donor communications, including gift acknowledgment letters and emails, and respond to donor inquiries within 24 hours.
  • Become the organization’s DonorPerfect expert; train and coach others as needed; and provide weekly, monthly, and quarterly statistics and reports on donor engagement, goals, and campaign results.
  • Coordinate and maintain fundraising, donation-processing, and employer-giving platforms, including DonorPerfect, Classy, Double the Donation, Give Direct, SafeSave, and Benevity.
  • Seek sponsorships for special events and activities and support donor- and client-facing events.
  • Coordinate department, committee, and special-meeting schedules; prepare agendas and invitations; and take and distribute minutes.
  • Create, update, organize, and maintain development spreadsheets, documents, workflow tools, and resources on Ritter Center’s SharePoint site.
  • Enter donor follow-ups, tours, and other contacts into DonorPerfect on behalf of development team members and senior-level staff.
  • Track and update team workflows, goals, and objectives, and report progress to the team quarterly.
  • Update development-team and capital-campaign monthly reports as needed for the board and capital campaign cabinet, meeting strict deadlines.
  • Assist with donor and grant reports by compiling and reviewing information and data needed for timely submission.
  • Support marketing and social media efforts in coordination with the marketing coordinator.
  • Participate as a thought partner and creative collaborator.
  • Perform other responsibilities as assigned.
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