Development and Sales Analyst

Breckenridge Grand Vacations • Breckenridge, CO

just now • Onsite

About The Position

At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Development and Sales Analyst, you will be the operational backbone and data-driven engine behind our sales and development teams, translating complex information into clear, actionable support that drives meaningful client conversations and project success.
You will be the architect of organization and accuracy, ensuring our CRM sings, our contracts are flawless, and our sales teams have the tools they need to create unforgettable experiences. This role is perfect for a professional who is equal parts analytical problem-solver, detail guardian, and proactive partner. You will take ownership of the entire sales and development support ecosystem—from managing Zoho CRM workflows and transaction documentation to maintaining our central file repository and crafting polished client-facing materials—always acting with precision, initiative, and a service-first mindset.
You will partner closely with the Chief Development Officer, Chief Marketing Officer, and VP of Development, anticipating needs before they arise and ensuring information flows seamlessly across teams and digital systems.
If you thrive in a dynamic, mountain-town environment where no two days are the same, are driven by a desire to enable others’ success, and find deep satisfaction in knowing you played a part in turning a prospect into an owner or a vision into a reality, we’d love to meet you.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, Real Estate, Analytics, or a related field. Minimum of two (2) years of related experience (e.g., sales operations, CRM administration, marketing coordination, contract/transaction support, or project coordination) OR an equivalent combination of education and experience
• Proficiency in Microsoft 365/Office applications (Word, Excel, Outlook, PowerPoint)
• Comfort working in CRM platforms (e.g., Zoho CRM), including data entry, list management/segmentation, and reporting/exports
• Experience organizing and maintaining shared file repositories (e.g., Dropbox, SharePoint, OneDrive), including folder structure, version control, and ensuring accessibility
• Strong attention to detail for maintaining data accuracy/integrity across spreadsheets, contact databases, and transaction tracking logs
• Ability to quickly learn and adapt to new technologies, software platforms, and digital tools
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and changing requests
• Clear written and verbal communication skills; able to prepare professional client-facing materials and internal updates
• Detail-oriented with a focus on accuracy in CRM data, reports, contracts, and transaction documentation
• Sales support mindset with proactive follow-through, responsiveness, and ability to anticipate needs
• Analytical and reporting capability, including comfort tracking engagement, pipeline activity, deposits, and key milestones
• Project coordination skills to plan, launch, and maintain sales tools, collateral, and process improvements
• Document and file management discipline
• Professionalism and service orientation when working with owners/guests, vendors, and internal partners
• Ability to apply common sense understanding to carry out instructions
• Strong critical thinking skills to assess needs and adapt to a fast-paced environment
• Valid US driver’s license with an acceptable driving record
• Ability to read, write, and comprehend instructions and business correspondence; write clear, professional content for various communication channels; and effectively present information and respond to questions from managers, co-workers, vendors, and the public.
• Ability to occasionally lift and carry up to 20 pounds; stand and sit for extended periods; walk, bend, reach, or move about the office and job site as needed; work in an in-person, office-based environment with occasional job site visits involving exposure to weather, dust, dirt, and uneven surfaces; comfortable working in a pet-friendly office and resort environment (exposure to pets and pet dander).
• Ability to perform minor light-duty housekeeping tasks as needed

Nice To Haves

• Experience specifically with Zoho CRM (rather than general CRM experience)
• Experience in the real estate, timeshare, hospitality, or construction/development industries
• Previous experience supporting sales or development teams in a fast-paced environment
• Advanced copywriting skills for sales emails and client-facing communications
• Experience with entitlement activities or project coordination in a development context
• Familiarity with transaction coordination or contract documentation processes
• Demonstrated experience managing a shared repository (like Dropbox) with version control best practices
• Proven ability to take initiative without being asked
• Natural inclination toward anticipating team needs before they arise
• Comfort with ambiguity and changing priorities in a dynamic, mountain-town environment
• Real estate license or relevant sales/transaction coordination certification (not required, but a plus)

Responsibilities

• Build and maintain strong working relationships with the sales team; proactively anticipate needs and ensure responsiveness
• Support outbound prospecting efforts and track engagement
• Collaborate with the sales team to develop meaningful sales tools to support client conversations
• Manage and support Zoho CRM, including email templates and sales copywriting, list creation/segmentation/exports, and database accuracy/integrity
• Support pipeline tracking, weekly sales meetings, and prospect summaries
• Assist with reservation agreements, contract documentation, and transaction coordination
• Maintain tracking of contacts, deposits, and key transaction milestones
• Assist in populating contracts, verifying details, and maintaining accuracy
• Maintain all sales collateral, presentations, and buyer packages
• Ensure all materials are current, accurate, and aligned with project updates
• Maintain and organize sales portals and digital systems
• Coordinate and project manage new sales tools and materials as needed
• Manage the Skjól Dropbox environment as the central repository for all sales and development materials
• Ensure file organization, version control, and accessibility
• Participate in entitlement activities
• Staff meetings to communicate pertinent information to staff regarding department, company, and safety issues
• Set example for staff on how to create, maintain, and evolve a high level of customer service to guests, vendors, owners, and employees
• Be alert to tasks that need to be done and, without being asked, take initiative to see that they get done
• Uphold BGV Hospitality Values: greet everyone with enthusiasm, treat everyone with respect, make every interaction positive, take personal responsibility, anticipate the needs of others, and support sustainability, philanthropy, and community initiatives

Benefits

• Health, vision, and dental insurance plans
• Company-paid life insurance coverage
• Voluntary Life and Accidental Death/Dismemberment Insurance
• HSA and FSA-Dependent Care Accounts
• Retirement plan
• Generous paid time off (PTO) and sick leave to support work-life balance
• Volunteer Time Off - Paid opportunities to give back to Summit County
• Bereavement leave
• Biannual bonuses
• Tuition Reimbursement Program
• Employee Wellness programs to support physical and mental health
• Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level