Detention Counselor

CoreCivic • Eden, TX

5d

About The Position

The Detention Counselor is a uniformed, security-trained member of the Unit Management Team who helps resolve inmates’ daily issues before they escalate into significant matters, incidents, or grievances. The role ensures that services and programs are delivered to inmates assigned to the unit at the intended time and in the intended manner. The counselor maintains an inmate caseload and works with inmates and institution departments to support problem-solving and informal resolution of issues within policy.

Requirements

• High school diploma, GED certification, or equivalent.
• Two years of security experience in a criminal justice field; additional education may substitute for experience on a year-for-year basis.
• A valid driver's license.
• Must be at least 18 years of age.

Nice To Haves

• Security experience preferably includes one year in a supervisory capacity.

Responsibilities

• Maintain a caseload of inmates, with the primary purpose of resolving daily living issues before they escalate into significant incidents.
• Make daily rounds through assigned units, speaking with staff and inmates and observing unit operations and interactions.
• Help ensure the unit operates safely and securely, and anticipate potential situations.
• Meet one-on-one with inmates regarding grievances or potential grievances and resolve matters within the framework of policy.
• Develop interactive working relationships with inmates that support informal resolution of inmate issues.
• Develop and maintain cooperative, respectful working relationships with institution departments to support problem-solving.
• Ensure services and programs are delivered to inmates assigned to the unit as designed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED