Detention Counselor

Core Civic•EDEN, TX

About The Position

At CoreCivic, employees are driven by a sense of service, high standards of professionalism, and a responsibility to better the public good. The Detention Counselor is a uniformed, security-trained member of the Unit Management Team who works in an institutional, secure setting. The role focuses on resolving daily inmate issues before they become significant matters, incidents, or grievances and ensuring that services and programs are delivered to inmates assigned to the unit as designed.

Requirements

  • High school diploma, GED certification, or equivalent.
  • Two years of security experience in a criminal justice field; preferably including one year in a supervisory capacity.
  • A valid driver's license.
  • Must be at least 18 years of age.
  • Additional education may be substituted for experience on a year-for-year basis.

Nice To Haves

  • One year of experience in a supervisory capacity.

Responsibilities

  • Maintain a caseload of inmates, focusing on resolving daily living issues before they develop into significant incidents.
  • Make daily rounds through assigned units, speaking with staff and inmates, observing operations and interactions, and ensuring the unit operates safely and securely while anticipating situations.
  • Conduct one-on-one meetings with inmates about grievances or potential grievances and resolve situations within policy.
  • Develop an interactive working relationship with inmates that supports informal resolution of issues.
  • Develop and maintain cooperative, respectful working relationships with institution departments to support problem solving.
  • Ensure services and programs are delivered to inmates assigned to the unit at the designed time and manner.
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