Detention Counselor

Core Civic•APPLETON, MN

About The Position

CoreCivic is seeking a Detention Counselor to provide high-quality care in an institutional, secure setting. This uniformed, security-trained member of the Unit Management Team is responsible for resolving daily inmate issues before they develop into significant matters, incidents, or grievances. The role ensures that services and programs are delivered to inmates assigned to the unit at the intended time and in the intended manner.

Requirements

  • High school diploma, GED certification, or equivalent.
  • Two years of security experience in a criminal justice field; preferably includes one year in a supervisory capacity.
  • Additional education may substitute for experience on a year-for-year basis.
  • Valid driver's license.
  • Must be at least 21 years of age.

Responsibilities

  • Maintain a caseload of inmates, focusing on resolving daily living issues before they escalate into significant incidents.
  • Make daily rounds through assigned units, speaking with staff and inmates and observing operations and interactions.
  • Help ensure the unit operates safely and securely, while anticipating potential situations.
  • Meet one-on-one with inmates about grievances or potential grievances and resolve matters within policy.
  • Develop interactive working relationships with inmates that support the informal resolution of issues.
  • Develop and maintain cooperative, respectful working relationships with institution departments to support problem solving.
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