Detention Counselor

Core Civic • Estancia, NM

9h

About The Position

CoreCivic is seeking a Detention Counselor to provide high-quality care in a secure institutional setting. The Detention Counselor is a uniformed, security-trained member of the Unit Management Team who helps resolve daily inmate issues before they develop into significant matters, incidents, or grievances. The role ensures that services and programs are delivered to inmates assigned to the unit at the time and in the manner designed.

Requirements

• High school diploma, GED certification, or equivalent.
• Two years of security experience in a criminal justice field; preferably including one year in a supervisory capacity.
• Additional education may be substituted for experience on a year-for-year basis.
• Valid driver's license required.
• Must be at least 18 years of age.

Responsibilities

• Maintain a caseload of inmates, with the primary purpose of resolving daily living issues before they develop into significant incidents.
• Make daily rounds through assigned units, speaking with staff and inmates and observing unit operations and interactions to help ensure the unit operates safely and securely and to anticipate situations.
• Meet one-on-one with inmates regarding grievances or potential grievance matters and resolve situations within the framework of policy.
• Develop an interactive working relationship with inmates that supports informal resolution of inmate issues.
• Develop and maintain cooperative working relationships with institution departments, grounded in respect and supporting problem solving.
• Ensure services and programs are delivered to inmates assigned to the unit as designed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED