Detailer - Infiniti

Bob Moore Auto Group, LLC•Oklahoma City, OK

About The Position

The Detailer is responsible for cosmetically reconditioning used vehicles and preparing and cleaning new cars for delivery. The role includes washing and waxing vehicles, cleaning and treating interior surfaces, and removing vehicle labels and protective materials. The Detailer is expected to prioritize customer service, follow safety procedures, handle hazardous materials properly, and use a personal device for multi-factor authentication to access company networks and sites. Other responsibilities may be assigned.

Requirements

  • GED or high school education preferred.
  • Previous auto detailing experience preferred.
  • Valid, unrestricted driver’s license that permits operation of company-owned vehicles and ability to maintain a clean driving record.
  • Good interpersonal, time-management, and organizational skills.
  • Ability to identify and achieve targeted goals.
  • Excellent written and verbal communication skills and ability to understand verbal and written instructions and warning labels.
  • Ability to work well with a range of individuals.
  • Ability to prioritize multiple jobs.
  • Ability to communicate clearly with customers and coworkers to support an excellent customer experience.
  • Ability to work independently and/or as part of a team.
  • Ability to effectively respond to inbound and outbound phone calls.
  • Strong attention to detail, professional demeanor, and positive ‘can do’ attitude.
  • Must be able to pass a drug/alcohol urinalysis and drive a vehicle.
  • Able to meet the stated physical demands, including lifting and moving items of varying weights, working on slippery and uneven surfaces, and tolerating loud noise and outdoor weather conditions.

Nice To Haves

  • GED or high school education.
  • Previous auto detailing experience.

Responsibilities

  • Wash and wax customer vehicles as required.
  • Treat spots and vacuum and clean interior surfaces, including upholstery, carpet, floor mats, and trunk areas.
  • Treat leather upholstery as appropriate.
  • Remove labels, stickers, and plastic from vehicles.
  • Apply dealership decals in accordance with dealership guidelines.
  • Prioritize excellent customer service in all job functions.
  • Follow safety guidelines, policies, and procedures, including proper handling of hazardous materials, and immediately report incidents to a manager.
  • Use a personal device for multi-factor authentication for company network and site access.
  • Perform other responsibilities as assigned.
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