Lube Technician - Infiniti

Bob Moore Auto Group•Oklahoma City, OK

1d•Onsite

About The Position

The primary responsibility of this position is to perform transmission lubrication service on customer and dealership vehicles. This includes performing diagnostic testing, oil changes, minor repairs, and communicating any additional or proposed work to management for relay to the customer. The role requires accurate and timely completion of repairs and service orders, adherence to safety guidelines, and maintaining good customer relations through attentive and respectful service. Employees are also required to complete all necessary training and certifications and use personal devices for network security via multi-factor authentication.

Requirements

High School Education and 2 years’ experience or an equivalent combination of education and experience.
Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.
Good interpersonal, time management and organizational skills.
Ability to identify and achieve targeted goals.
Excellent written and verbal communication skills and the ability to understand verbal and written instructions and warning labels.
Ability to work well with a range of individuals.
Ability to prioritize multiple jobs.
Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience.
Ability to work independently and/or as part of a team.
Ability to effectively respond to inbound and outbound phone calls.
Strong attention to detail, professional demeanor, and a positive ‘can do’ attitude.
Regularly required to stand; walk and talk or hear.
Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel or crouch.
Frequently exposed to neck flexion/extension, head/neck rotation, awkward shoulder/arm positions, and frequent and/or sustained awkward wrist positions.
Access during repairs can place the body in awkward positions.
Must regularly lift and/or move up to 25 pounds, and frequently required to lift up to 50 lbs and occasionally required to lift in excess of 100 lbs with proper assistance.
Frequently exposed to loud noises and must be able to locate and discriminate sounds in this loud environment.
Specific vision abilities required by this job include close vision and distance vision.
Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle.

Nice To Haves

Completion of a technical program preferred.

Responsibilities

Perform transmission lubrication service on customer and dealership vehicles.
Perform appropriate diagnostic testing as required.
Relay required repair information in a timely manner for approval by customer or dealership management.
Perform oil changes and minor repairs.
Inform management of any additional or proposed work to vehicle for relay to customer.
Complete all repairs and service orders accurately and in a timely manner per management guidelines.
Comply with all safety guidelines and policies including the handling of hazardous waste and good housekeeping.
Use personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
Complete all required training and certification courses.
Strive to preserve customer relations through attentive, thorough and respectful response to stated needs.
Other responsibilities as assigned.