Detailer - Infiniti

Bob Moore Auto Group, LLC•Oklahoma City, OK

About The Position

The Detailer is responsible for cosmetically reconditioning used vehicles and preparing and cleaning new cars for delivery. The role includes washing and waxing vehicles, cleaning and treating interior surfaces, removing labels and plastic, and applying dealership decals according to dealership guidelines. The Detailer is also expected to provide excellent customer service and follow safety procedures, including proper handling of hazardous materials.

Requirements

  • Valid driver's license without restrictions that affect the ability to operate company-owned vehicles, and ability to maintain a clean driving record.
  • Good interpersonal, time-management, and organizational skills.
  • Ability to identify and achieve targeted goals.
  • Excellent written and verbal communication skills, including ability to understand verbal and written instructions and warning labels.
  • Ability to work well with a range of individuals.
  • Ability to prioritize multiple jobs.
  • Ability to communicate clearly with customers and coworkers to ensure an excellent customer experience.
  • Ability to work independently and/or as part of a team.
  • Ability to effectively respond to inbound and outbound phone calls.
  • Strong attention to detail, professional demeanor, and positive, can-do attitude.
  • Must pass a drug/alcohol urinalysis and be able to drive a vehicle.
  • Ability to meet the stated physical demands, including standing, walking, handling or feeling objects, reaching, climbing or balancing, stooping, kneeling or crouching, and lifting or moving loads.
  • Ability to walk on slippery, even, and uneven surfaces and to locate and discriminate sounds in a loud environment.

Nice To Haves

  • GED or high school education preferred.
  • Previous auto detailing experience preferred.

Responsibilities

  • Wash and wax customer vehicles as required.
  • Treat spots and vacuum and clean interior surfaces, including upholstery, carpet, floor mats, and trunk area.
  • Treat leather upholstery as appropriate.
  • Remove all labels, stickers, and plastic from vehicles.
  • Apply dealership decals in accordance with dealership guidelines.
  • Prioritize excellent customer service in all job functions.
  • Follow safety guidelines, policies, and procedures, including proper handling of hazardous materials, and immediately report incidents to a manager.
  • Use a personal device for multi-factor authentication to provide an additional layer of security for company network and site access.
  • Perform other responsibilities as assigned.
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