Detail Supervisor - Tracy, CA

Carvana•Tracy, CA

1d•Onsite

About The Position

The Detail Supervisor is a front-line supervisor in a Carvana Inspection Center, responsible for managing and developing hourly associates to consistently meet production targets. The role oversees the safe movement of vehicles into and out of the center for repairs and supports production and quality goals. The supervisor leads associates in assessing and repairing or rejecting inventory, trains the team to apply Quality Control standards, and works with the Inspection Center General Manager on inventory decisions. The position involves working in a fast-paced vehicle reconditioning environment that may be cold, hot, noisy, wet, or exposed to vehicle-maintenance fumes and odors. This role is not eligible for visa sponsorship.

Requirements

High school diploma or GED equivalent.
Experience using computers.
Must be at least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid unrestricted driver’s license and a clean driving record for the last three years.
Ability to lift up to 60 pounds independently; most lifting is from knee to shoulder height, with lifting also required from various levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to maintain high-volume, high-quality work in a fast-paced environment.
Ability to delegate tasks effectively to team members.
Ability to communicate and interact effectively and professionally with others.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime and on weekends.
Ability to work variable schedules as necessary.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting or exceeding production and quality goals.
Meet or exceed daily, weekly, and monthly inventory production goals.
Oversee assigned team members’ day-to-day work, identify strengths and areas for improvement, and determine appropriate steps to improve performance.
Engage, coach, develop, and manage the performance of assigned associates; provide feedback and demonstrate desired skills.
Create a positive team environment that encourages communication, cohesion, and adherence to Carvana’s values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflict among team members.
Monitor adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
Train production associates to use Quality Control standards to identify and complete repairs efficiently and correctly the first time, minimizing re-checks and production delays.
Complete repairs effectively and efficiently the first time to minimize rework and production delays.
Work to reduce the risk of injury to oneself and other team members by preventing spills and other hazardous conditions.
Effectively manage multiple associates, including employee development and performance management.