Detail/Porter (No Weekends!)

Car Center Collision Center•Michigan, MI

5d•Onsite

About The Position

Car Center Holland is a growing I-Car Gold multi-shop company that prides itself on its winning team-focused culture. As a family business, we are family-minded and offer an exceptional customer experience, which keeps our shops busy. We have many insurance relationships that help to ensure a steady flow of work. Our Core Values contribute to a workplace that is not only stable but also enjoyable. The Detail/Porter role is crucial in maintaining the quality and presentation of our customer vehicles and the overall shop environment.

Requirements

Clean and valid Driver's License (must be insurable by company policy)
Uphold Company Core Values
Follow Through and Sense of Urgency
Strong ability to take initiative and work independently
Ability to withstand environmental conditions of Auto Body Shop
Ability to stand, sit, and kneel for periods of time
Ability to transport customers using company vehicle and transport vehicles as needed
Ability to lift 50+ pounds

Responsibilities

Transport customers and parts as requested, while maintaining professionalism and safe driving practices.
Detail customer vehicles before and after body repairs are completed and as requested.
Clean interior and exterior of vehicles, ensuring a high level of customer satisfaction.
Remove all overspray from vehicles.
Carefully inspect freshly painted surfaces for imperfections.
Always maintain a safe, organized, and clean work area.
Perform general shop and parking lot cleanup; Clean the shop and office areas, including bathrooms.
Empty trash bins multiple times a day from the shop truck, bathrooms, paint shop, and offices (this includes moving boxes, metal, and other materials to appropriate bins).
Ensure that vehicles are ready for delivery and parked in a dedicated location.
Be aware of any “Parking Lot Promises” made to customers and ensure those are fulfilled.
Review daily vehicle assignments with the Production Manager/GM to stay updated on due-out times and tasks.
Make sure vehicles left out overnight are locked and secure.
Complete Quality Control (QC) sheets for every vehicle after detailing or repairs are finished.
Ensure strong communication with front desk regarding vehicle status and that keys and repair orders are returned to the office once the vehicle is completed.
Organize clean-up schedules based on due-out times for efficiency.
Assist in moving vehicles in and out of the shop as necessary (including nightly and in inclement weather).
Assist the team with minor tasks and general upkeep as directed.
Maintain positive and "can do" attitude with regards to customer and team member assistance and requests.
Move boxes, metal, and other materials to appropriate bins in timely fashion.