Detail Line Lead

Carvana • Tooele, UT

7d • Onsite

About The Position

The Detail Line Lead is a front-line supervisor who directly manages and develops hourly associates in a Carvana Inspection Center to meet production targets. The role oversees vehicle flow and repair or rejection decisions, supports vehicle quality and production goals, and trains associates to complete repairs effectively and efficiently. The Detail Line Lead works with the Inspection Center General Manager and promotes a safe, communicative, and cohesive team environment.

Requirements

• High school diploma or GED equivalent.
• Experience using computers.
• Must be at least 18 years of age.
• Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
• Demonstrated understanding of current reconditioning processes and lean principles.
• Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
• Ability to lift up to 60 pounds independently; most lifting is from knee to shoulder height, with additional lifting from various levels.
• Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull in an environment that may be cold, hot, noisy, wet, or have vehicle-maintenance fumes or odors.
• Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
• Ability to maintain high-volume, high-quality work in a fast-paced environment.
• Ability to delegate tasks effectively to team members.
• Ability to communicate and interact effectively and professionally with others.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime and weekends.
• Ability to work variable schedules as necessary.

Responsibilities

• Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
• Oversee the assigned team’s day-to-day activities, identify strengths and weaknesses, and determine improvement opportunities and actions.
• Coach, develop, and manage team performance; provide feedback and demonstrate desired skills.
• Create a work environment that encourages positive communication, team cohesion, and adherence to Carvana’s Values.
• Communicate expectations, performance measures, and goals clearly to team members.
• Prevent and resolve conflicts among team members.
• Monitor adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
• Train production associates to use Quality Control standards to identify and complete repairs effectively and efficiently the first time.
• Identify and complete repairs effectively and efficiently to minimize rework and production delays.
• Work conscientiously to reduce the risk of injury from spills and other preventable hazardous conditions.
• Manage multiple associates, including their development and performance management.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Perks including student loan payments, vehicle discounts, and benefits for pets.
• Wellness program supporting physical and mental health.
• Access to opportunities to expand skills and share knowledge across the organization.
• Promotions from within and opportunities for varied and rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED