Automotive Detail Lead 53314
About The Position
The Automotive Detail Lead maintains the quality of work performed by All-Pro and helps maximize the efficiency and development of locations. The role includes cleaning and detailing vehicles, handling service calls and customer emergencies, maintaining onsite supplies, and ensuring associates have the tools, training, and support they need. The Detail Lead coordinates staffing and schedules with the Lot Coordinator and Area Manager, holds associate meetings, oversees end-of-day checkout procedures, and reinforces standards for professionalism, appearance, work ethic, and customer service. The position also directly handles recruiting, hiring, training, and performance management of detail associates, communicates daily with the Lot Coordinator or Area Manager, and performs other duties as assigned. Work is primarily performed in a garage or outdoor environment as part of a team in a fast-paced setting. Weekend availability is required, and the employee may need to work at other nearby job sites. The role is located at Momentum BMW in Houston, Texas.
Requirements
- Automotive detailing experience.
- Excellent communication and time-management skills.
- Valid driver's license with a clean driving record.
- Willingness to submit to a pre-employment background check and drug screening.
- Willingness to work in a fast-paced environment with changing needs and priorities.
- Positive attitude.
- Weekend availability.
Nice To Haves
- Previous management experience.
- Bilingual ability.
Responsibilities
- Maintain the quality of work performed by All-Pro and maximize the efficiency and development of locations.
- Clean and detail vehicles, including washing, vacuuming, waxing, and applying protective sealant.
- Ensure service calls and customer emergencies are handled promptly and professionally.
- Provide employees with the tools, resources, training, and support needed to work efficiently and effectively.
- Keep current on new products and techniques and inform the Area Manager.
- Maintain appropriate onsite supply quantities as directed by the Area Manager.
- Hold meetings with associates to discuss issues, daily goals, and constraints.
- Coordinate with the Lot Coordinator and Area Manager to ensure appropriate staffing for current and new business.
- Create weekly schedules and optimize them as needed.
- Ensure proper end-of-day checkout procedures are followed at each location.
- Reinforce standards for professionalism, appearance, vehicle, work ethic, and customer service.
- Directly handle recruiting, hiring, training, and performance management of detail associates.
- Communicate daily with the Lot Coordinator or Area Manager.
- Perform other duties as assigned.
Benefits
- Medical insurance for the employee and family
- Dental insurance
- Vision insurance
- Term life, whole life, and AD&D insurance
- Short- and long-term disability insurance
- Traditional and Roth 401(k)
- Employer 401(k) matching
- Opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
