PT Destination Services Coordinator

ASM Global•El Paso, TX

2d•Onsite

About The Position

Legends Global, within the Visit El Paso division, is hiring a part-time Destination Services Coordinator to provide administrative, clerical, and operational support to the Destination Services Manager and Destination Services Coordinator. The position is primarily office-based and supports day-to-day departmental operations, including records management, data entry, inventory management, preparation of materials and supplies, routine administrative requests, and departmental projects. It also provides occasional on-site assistance for conventions, sporting events, familiarization tours, community initiatives, and other destination-related activities. The ideal candidate is detail-oriented, dependable, organized, and service-focused, and can manage multiple assignments, adapt to changing priorities, and collaborate with internal departments, local partners, vendors, and other stakeholders. The role operates primarily during normal business hours, with occasional evening, weekend, or holiday work to support events, special projects, and operational needs.

Requirements

High school diploma or GED required.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Teams.
Ability to learn and use CRM platforms, databases, inventory systems, and other departmental software.
Strong written and verbal communication skills.
Excellent customer service skills and professional business etiquette.
Ability to prioritize assignments, manage multiple tasks, and meet deadlines.
Ability to follow oral and written instructions and work independently on assigned responsibilities.
Ability to maintain accurate records and handle confidential information appropriately.
Ability to establish and maintain effective working relationships with employees, vendors, clients, and community partners.
Flexibility and willingness to assist with occasional events outside normal business hours.
Valid driver's license and ability to travel locally as required.

Nice To Haves

One year of experience in administrative support, office operations, customer service, hospitality, tourism, or a related field.
Experience with data entry, inventory management, recordkeeping, or general office procedures.
Bilingual in English and Spanish.

Responsibilities

Provide general administrative and clerical support to the Destination Services Manager and Destination Services Coordinator.
Maintain departmental files, records, spreadsheets, contact lists, calendars, and electronic documentation.
Assist with data entry, routine database updates, inventory tracking, and information management in CRM platforms and other internal systems.
Assist with processing invoices, check requests, purchase requests, expense reports, and other departmental paperwork.
Compile information and maintain documentation for monthly, quarterly, and annual reports, event recaps, and departmental records.
Maintain and update contact information and reference materials for destination partners, including hotels, restaurants, attractions, entertainment venues, transportation providers, and RV parks.
Research vendors, request quotes, prepare purchase requests, and order promotional merchandise, branded items, uniforms, office supplies, and event materials.
Receive, organize, label, distribute, and track departmental inventory, promotional merchandise, shipments, signage, and event supplies; monitor inventory levels and communicate replenishment needs to the appropriate supervisor.
Prepare, pack, organize, and ship materials for tradeshows, conferences, site visits, familiarization tours, and other departmental activities.
Help organize welcome gifts, promotional materials, destination information, and other resources for meeting planners, event organizers, and attendees.
Support digital welcome signage requests by collecting event details, maintaining request records, and coordinating information with appropriate internal contacts.
Assist with communications and information gathering involving local restaurants, hospitality partners, vendors, and community stakeholders.
Prepare correspondence, spreadsheets, presentations, checklists, meeting materials, and other administrative documents.
Provide occasional on-site support for Visit El Paso events and initiatives, including event materials, information tables, setup, supply distribution, and other assigned logistical needs.
Provide backup administrative support during staff absences, business travel, and periods of increased departmental activity.
Maintain professional communication and positive working relationships with internal departments, partners, vendors, visitors, and event organizers.
Perform other related duties as assigned.