Destination Management (DMC) Coordinator

Mugwump Productions•Ponte Vedra Beach, FL
•Onsite

About The Position

Mugwump Productions is seeking a Destination Project Coordinator to support the Destination Services Manager and team at a prestigious resort property in Ponte Vedra Beach, Florida. The role supports the planning, production, and delivery of destination management programs and event décor services. The coordinator works with internal operations, vendors, and resort partners to develop creative event concepts and ensure their successful execution. Responsibilities include proposal and budget support, event logistics, vendor coordination, client communications, onsite event support, documentation, and expense tracking.

Requirements

  • At least 1 year of experience in event planning, project management, or hospitality.
  • Strong organizational skills and the ability to handle multiple projects simultaneously.
  • Excellent written and verbal communication skills, especially for client-facing documents and proposals.
  • Ability to work collaboratively and independently when needed.
  • High attention to detail and a problem-solving mindset.
  • Comfort working evenings, weekends, and flexible hours as required by events.

Nice To Haves

  • Experience with a destination management company (DMC) or luxury property.
  • A degree in Hospitality, Event Management, Business, or a related field.
  • Familiarity with vendors and venues in the Ponte Vedra/Jacksonville area.

Responsibilities

  • Assist with writing proposals, developing budgets, and creating event concepts.
  • Coordinate logistics for décor, entertainment, transportation, tours, and group activities.
  • Source and manage vendor partners, ensuring services align with Mugwump standards.
  • Support pre-event planning, including creating timelines and communicating with clients.
  • Oversee onsite setup and breakdown of event décor, activities, and program elements.
  • Serve as an onsite point of contact for vendors, internal teams, and clients as directed.
  • Maintain project documentation, including contracts, BEOs, timelines, and invoices.
  • Track expenses to support budget management and program profitability.
  • Provide exceptional client service, anticipate needs, and resolve issues quickly.
  • Provide feedback on processes and program outcomes to support continuous improvement.

Benefits

  • Paid time off (PTO).
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Performance-based incentives.
  • Career growth opportunities within Mugwump Productions and its sister company, Sight & Sound Productions.
  • Complimentary tickets to Jacksonville Icemen hockey games, Jumbo Shrimp baseball games, and special events.
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