Desktop Technician
the Client•Harbor Point, MD
•Hybrid
About The Position
The Desktop Technician is responsible for installing, configuring, and administering Windows desktops. The role supports high-volume walk-up traffic in the innovations hub at Owings Mills and assists local and remote employees with desktop, account, and access issues. This is a seven-month contract role based in Harbor Point, Maryland, with hybrid flexibility. Some off-hours support may apply.
Requirements
- Knowledge of Windows operating systems.
- Experience with desktop installation and configuration.
- Experience troubleshooting desktop issues and mobile devices.
- Associate's degree in a technical field such as computer science, computer engineering, or a related field.
- Five to seven years of experience.
- Must be authorized to work for any employer in the United States; visa sponsorship or takeover is not available.
Responsibilities
- Assist with software and hardware lifecycle management, including research, packaging, quality assurance, and deployment preparation.
- Set up new users, including desktop, email, LDAP, and VPN accounts.
- Support local and remote employees with desktop issues, account issues, and access to internal services.
- Troubleshoot software issues on employee desktops and laptops.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k) retirement fund
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What This Job Offers
Education Level
Associate degree
