Desktop Support

BRMi • Pensacola, FL

9h • Onsite

About The Position

BRMi is seeking a Desktop Support Specialist for an onsite, full-time position in Pensacola, FL or Winchester, VA. The role involves providing desktop support with various shift options available. BRMi emphasizes a strong company culture and values diversity and commitment at all levels.

Requirements

• Excellent interpersonal skills
• Quality customer service skills
• Patience
• Ability to work with other team members (Team first attitude)
• Adaptability to a fast-paced environment
• Troubleshooting Skills
• Oral/Written Communication Skills
• Ticketing System experience (ServiceNow)
• Windows 10 Experience
• Microsoft Active Directory Experience
• Experience with desktop imaging technologies (MDT, LTI, ZTI)
• Microsoft Office/365
• Microsoft Outlook
• IBM Lotus Notes
• HP, Canon, and Toshiba printer support

Nice To Haves

• A+ Certification
• Windows 10 Certification
• Awareness of security of financial institutions
• SCCM entry-level knowledge

Responsibilities

• Provide desktop support
• Troubleshoot technical issues
• Utilize ticketing systems (ServiceNow)
• Support Windows 10, Microsoft Active Directory, desktop imaging technologies (MDT, LTI, ZTI), Microsoft Office/365, Microsoft Outlook, IBM Lotus Notes, and printer support (HP, Canon, and Toshiba).

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k)
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed