Desktop Support
About The Position
We are currently looking for great technicians to help support a life cycle refresh upgrade project for enterprise wide for technology hardware. General technical competency is important. Equally important is someone who is customer service focused, positive mindset, attention to detail, and high reliability. The technical process for upgrading devices for LCR (lifecycle refresh) can be taught. We are looking for tech-minded individuals with great soft skills. In addition to the typical ask for LCR (Computers) we are going to be interacting with other technology types. (Altus Carts, Zebra Printers, iPhones).
Requirements
- General technical competency.
- Customer service focus.
- Positive mindset.
- Attention to detail.
- High reliability.
- Tech-minded individuals with great soft skills.
- Troubleshooting skills.
- Hardware knowledge.
- Imaging experience.
- Desktop support experience.
Responsibilities
- Support a life cycle refresh upgrade project for enterprise-wide technology hardware.
- Interact with various technology types including Altus Carts, Zebra Printers, and iPhones.
- Provide customer service focused support.
- Demonstrate attention to detail and high reliability.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
