Desktop Support Technician

TEKsystems•Canton, OH

4d•$25 - $28•Onsite

About The Position

This role provides comprehensive computer hardware and infrastructure support for the environment. The Desktop Support Technician will be responsible for resolving service desk tickets and providing direct customer support and ongoing technology maintenance for the business environment. The ideal candidate is a self-starter with the ability to effectively and consistently communicate directly with customers and peers, seeking a career rather than just a job.

Requirements

Ability to work independently and manage priorities and time
Strong people skills and ability to communicate effectively
Confidence in technical skills and ability to apply them
Team player who will do what it takes to get the job done
Need to be able to work on site in a refining setting
Need to have minimal facial hair
In some situations safety equipment needs to be worn

Nice To Haves

Desktop
Support
Windows 10
Customer service
Technical support
Outlook
Troubleshooting
Hardware
Help desk

Responsibilities

Resolving service desk tickets
Direct customer support and on-going technology maintenance for the business environment
Installs, maintains and supports all the field IT systems. Includes desktop and laptop computer hardware, Microsoft Windows Operating Systems and configuration
Supports software installation, network and stand-alone printers, remote access, audio visual equipment, mobile devices support, Cisco telephones, radios, server computer hardware.