Desktop Support Technician

TEKsystems • Canton, OH

5d • Onsite

About The Position

Desktop support candidate will provide comprehensive computer hardware and infrastructure support. Primary responsibilities will include resolving service desk tickets and direct customer support and on-going technology maintenance for the business environment. The individual should be a self-starter with the ability to effectively and consistently communicate directly with customers and peers. We are looking for people who are seeking a career, not just a job. Installs, maintains and supports all the field IT systems. Includes desktop and laptop computer hardware, Microsoft Windows Operating Systems and configuration. Supports software installation, network and stand-alone printers, remote access, audio visual equipment, mobile devices support, Cisco telephones, radios, server computer hardware.

Requirements

• Ability to work independently and manage priorities and time
• Strong people skills and ability to communicate effectively
• Confidence in technical skills and ability to apply them
• Team player who will do what it takes to get the job done

Responsibilities

• Resolving service desk tickets
• Direct customer support and on-going technology maintenance for the business environment
• Installs, maintains and supports all the field IT systems
• Supports software installation, network and stand-alone printers, remote access, audio visual equipment, mobile devices support, Cisco telephones, radios, server computer hardware

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed