Desktop Support Technician – Tier 1/2
The AME Group•Plaquemine, LA
•Onsite
About The Position
We are seeking a Desktop Support Technician to provide Tier 1/2 technical support at our Plaquemine plant. This role involves supporting users with desktops and laptops, troubleshooting hardware and connectivity issues, installing applications, responding to help desk requests, deploying and recovering equipment, and baselining new computers for deployment.
Requirements
- Ability to lift 50 pounds overhead
- Capable of walking throughout the plant site as job duties require
- Reliable transportation required
- Good communication skills
- Even temperament and ability to work well with diverse cultures and personalities
- Must obtain or currently possess TWIC safety certification
Nice To Haves
- CompTIA A+ certification preferred
Responsibilities
- Supporting users with desktops and laptops
- Troubleshooting hardware and connectivity issues
- Installing applications
- Responding to help desk requests
- Deploying and recovering equipment
- Baselining new computers for deployment
Benefits
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
