Desktop Support

TEKsystems • Westerville, OH

2d • $25 - $29 • Onsite

About The Position

We are seeking a Desktop Support Specialist for a 100% onsite contract opportunity in Columbus, Ohio, supporting a diverse end-user environment. The role provides hands-on technical support for Windows and Mac systems, including troubleshooting hardware, software, network, and Microsoft Office issues. The specialist delivers customer service to faculty, staff, and students and supports workstation deployment and setup, inventory management, break/fix needs, ServiceNow ticket management, classroom technology, and audio-visual and instructional equipment. The position suits someone with desktop and help desk experience, strong troubleshooting skills, and the ability to work independently and collaboratively in a fast-paced environment.

The pay range is $25.00–$29.00 per hour. Depending on eligibility and employment terms, benefits for this temporary role may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave.

Requirements

• Desktop and help desk experience.
• Strong troubleshooting skills.
• Ability to work independently and collaboratively with a team.
• Customer service skills for a customer-facing support role.

Responsibilities

• Provide hands-on technical support for Windows and Mac systems.
• Troubleshoot hardware, software, network, and Microsoft Office issues.
• Deliver customer service to faculty, staff, and students.
• Deploy and set up workstations.
• Manage inventory.
• Provide break/fix support.
• Manage ServiceNow tickets.
• Maintain classroom technology.
• Support audio-visual and instructional equipment.

Benefits

• Medical, dental, and vision coverage, subject to eligibility and plan terms.
• Critical illness, accident, and hospital coverage, subject to eligibility and plan terms.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions available, subject to eligibility and plan terms.
• Voluntary life and AD&D insurance for the employee and dependents, subject to eligibility and plan terms.
• Short- and long-term disability, subject to eligibility and plan terms.
• Health Spending Account (HSA), subject to eligibility and plan terms.
• Transportation benefits, subject to eligibility and plan terms.
• Employee Assistance Program, subject to eligibility and plan terms.
• Time off/leave, including PTO, vacation, or sick leave, subject to eligibility and plan terms.

What This Job Offers

• Education Level: No Education Listed