Desktop Investigator

APEX Investigation•Sacramento, CA

3d•$21 - $25•Remote

About The Position

APEX Investigation is a trusted provider of insurance, workers’ compensation, liability, and human resource investigations. The company states that it has more than 40 years of experience and focuses on reducing insurance risks and combating fraudulent claims through fast, high-quality, reliable investigations. As a Desktop Investigator, you will conduct social media, background, and medical canvass investigations. You will research and analyze information, document findings in actionable reports, and provide insights that help field investigators and clients make informed decisions. The position may also involve identifying additional investigative services, monitoring social media activity, supporting report quality assurance, and mentoring or training new team members.

Requirements

Ability to work independently from a secure and private home-based location.
Experience in insurance-related investigations, particularly workers’ compensation fraud or personal injury claims.
Strong analytical and problem-solving skills, including the ability to present findings clearly.
Excellent written and verbal communication skills.
Proficiency with social media platforms, open-source intelligence techniques, and internet research.
Experience with public record searches and familiarity with the California court system.
Skilled with Microsoft Office Suite.

Nice To Haves

Bachelor’s degree in Criminal Justice, Criminology, Investigative Journalism, or a related field.
Experience in phone canvassing for medical records.
Skip tracing or locating individuals through investigative methods.
Experience retrieving public records through various sources.

Responsibilities

Perform social media research, public record searches, and open-source intelligence (OSINT) investigations.
Use third-party databases and online tools to develop leads and support case development.
Analyze, cross-reference, and document findings in clear, actionable reports tailored to each assignment.
Identify additional investigative services that may benefit ongoing cases.
Conduct medical canvasses, background checks, and skip tracing assignments.
Monitor and track relevant social media activity and provide timely updates to clients.
Retrieve and review public records, including criminal, civil, business filings, professional licenses, and insurance claims.
Assist with quality assurance to ensure the accuracy and consistency of investigative reports.
Experienced investigators may mentor and help train new team members.
Perform other duties as assigned.