Desktop / Endpoint Engineer

SEI•Upper Providence Township, PA

14d

About The Position

SEI is seeking a Desktop/Endpoint Engineer to help deliver a secure, modern, and reliable endpoint experience across a global enterprise. The role supports core endpoint services and offers opportunities to deepen expertise in Microsoft Intune, MECM/SCCM, Windows 11, Autopilot, endpoint security, software deployment, and automation. It is suited to an endpoint or desktop professional with foundational experience who can handle routine deployments and troubleshooting and contribute to smaller engineering initiatives with guidance from senior team members.

Requirements

Bachelor's degree in Computer Science, MIS, Information Technology, or equivalent practical experience.
3 years of experience in endpoint support, desktop engineering, systems administration, or a related technology role.
Experience supporting Windows desktop operating systems in an enterprise environment.
Working experience with Microsoft Intune, MECM/SCCM, or comparable endpoint management platforms.
Ability to independently manage routine deployments and troubleshoot complex endpoint issues.
Strong analytical, problem-solving, communication, and collaboration skills.
Readiness to own smaller engineering initiatives and continue developing cloud management and automation skills.

Nice To Haves

Experience administering Microsoft Intune and MECM/SCCM.
Working knowledge of Windows Autopilot and PowerShell scripting.
Experience with Active Directory, Group Policy, BitLocker, Microsoft Defender, or LAPS.
Experience with application packaging, software deployment, patching, and change management.
Exposure to macOS device management, VDI technologies, or large enterprise networks.

Responsibilities

Support and maintain enterprise endpoint management platforms across a global environment.
Manage device provisioning, software deployment, patch management, and compliance monitoring.
Manage endpoint configurations using Microsoft Intune and MECM/SCCM.
Monitor endpoint health and troubleshoot device management issues.
Build and maintain Microsoft Intune configuration profiles, compliance policies, and device enrollment processes.
Support Windows Autopilot provisioning and enrollment activities.
Contribute to Windows 11 deployment and modernization initiatives.
Identify opportunities to improve endpoint management, automation, and user experience.
Package, test, deploy, and support enterprise applications.
Monitor software deployment success and resolve installation issues.
Prepare and support application change requests through established change management processes.
Coordinate assigned application rollout activities.
Administer endpoint security technologies including BitLocker, LAPS, Microsoft Defender, and device compliance policies.
Support security initiatives designed to protect enterprise devices and data.
Monitor compliance and coordinate remediation activities.
Provide Level 2/3 support for operating system, application, and endpoint management issues.
Investigate and resolve device deployment, compliance, and configuration problems.
Work closely with Service Desk, Infrastructure, Security, and Engineering teams.
Participate in an after-hours support rotation as needed.

Benefits

Healthcare, including medical, dental, vision, prescription, wellness, EAP, and FSA.
Life and disability insurance, with premiums paid for base coverage.
401(k) match.
Education assistance and tuition reimbursement.
Commuter benefits.
Up to 11 paid holidays per year.
21 days of PTO per year, prorated for new hires, increasing over time.
Paid parental leave.
Back-up childcare arrangements.
Paid volunteer days.
Discounted stock purchase plan.
Investment options.
Access to employee networks.