Desk Clerk (Donner Lofts)

MidPen Housing•San Jose, CA

17h•$18 - $20

About The Position

At MidPen, the Desk Clerk at Donner Lofts works under the direction of the Community Manager. The role monitors traffic in and out of the building, maintains the front office, communicates with residents, visitors, and staff, and assists with administrative needs. Duties include answering phones, monitoring cameras, assisting residents, visitors, guests, and applicants, documenting building activity in the property log, writing incident reports, completing work orders, and helping ensure the building is secure. The Desk Clerk must adhere to MidPen policies and Fair Housing regulations.

Requirements

High school diploma or GED and one year of receptionist or administrative experience.
Excellent written and verbal communication skills.
Flexibility and willingness to perform varied tasks.
Commitment to the mission and values of MidPen Services and MidPen Housing.

Nice To Haves

Proficient computer skills, including Microsoft Word and Excel.

Responsibilities

Greet and screen visitors and guests as they enter and leave the building.
Update the visitor log, daily log, and other front desk forms.
Answer telephones, take messages, and direct people appropriately.
File and prepare correspondence, and sort and distribute notices.
Complete property logs, incident reports, and other office responsibilities.
Enforce Community Policies and House rules.
Maintain the orderly appearance of the front entrance, lobby area, and adjoining rooms.
Post and distribute tenant notices.
Monitor the video camera system.
Perform other duties as assigned.