Desk Clerk - Star View Court

Mercy Housing • San Francisco, CA

1d • Onsite

About The Position

The Desk Clerk provides customer service to residents, monitors residents and visitors entering and leaving the building, helps provide security for the property, and communicates appropriately with authorities and the Property team. This is an on-site position on the day shift. Mercy Housing encourages candidates with lived experience to apply.

The role includes keeping visitor logs, answering telephones and taking messages, conducting scheduled patrols of the complex, conveying information to appropriate authorities, and contacting emergency services when emergencies occur.

Nice To Haves

• High school diploma or equivalent.
• General office experience.
• Lived experience; candidates with lived experience are encouraged to apply.

Responsibilities

• Provide customer service to residents.
• Monitor residents and visitors entering and leaving the building.
• Help provide security for the property.
• Communicate appropriately and adequately with authorities and the Property team.
• Record visitors’ names in an accurate log.
• Convey accurate information to appropriate authorities as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule set by the Property Manager and other appropriate supervisory staff.
• Respond to emergencies by contacting appropriate emergency services, such as police, fire, ambulance, or paramedics.

Benefits

• Several healthcare plans to choose from.
• Dental insurance, including adult and child orthodontia.
• Vision insurance.
• 15 days of earned PTO in the first year.
• 12 company holidays and 2 floating holidays.
• 403(b) with match.
• Early close Fridays with 3 paid hours each Friday.
• Early close before a holiday with 3 paid hours.
• Paid time off between Christmas and New Year’s.
• Paid volunteer time.
• Paid parental leave and caregiver leave.
• Paid life insurance.
• Free employee assistance plan.
• Free basic dental.
• Pet insurance options.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed