Assistant Property Manager - Star View Court

Mercy Housing • San Francisco, CA

1d • Onsite

About The Position

The Assistant Property Manager works with the Property Manager on the day-to-day operations of Star View Court, an affordable housing apartment community on Treasure Island in San Francisco. The role provides customer service to residents and visitors, takes initiative and provides direction to staff, and works with the Front Desk and Maintenance site teams to coordinate resident engagement and events. Strong understanding of HUD and Tax Credit experience are essential. This is an on-site position. Pay is $28.63–$30.00 per hour, dependent on experience.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and car insurance.
• Strong understanding of HUD and Tax Credit experience are essential.
• Ability to adhere to complex regulatory requirements.
• Ability to maintain resident accounts receivable ledgers under supervision.

Nice To Haves

• One year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Responsibilities

• Enter data in resident accounts receivable ledgers.
• Assist with resident records documentation.
• Collect rent and other income, make bank deposits, and forward receipts.
• Assist with the leasing process from initial application to move-in.
• Respond to customer service requests.
• Work with the Property Manager in day-to-day property operations.
• Provide customer service to residents and visitors, take initiative, and provide direction to staff.
• Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.
• May work outside normal business hours to respond to property needs.

Benefits

• Several healthcare plans to choose from.
• Dental insurance, including adult and child orthodontia.
• Vision insurance.
• 15 days of earned PTO in the first year.
• 12 company holidays and 2 floating holidays.
• 403(b) with match.
• Early close Fridays (3 paid hours each Friday).
• Early close before a holiday (3 paid hours).
• Paid time off between Christmas and New Year’s.
• Paid volunteer time.
• Paid parental leave and caregiver leave.
• Paid life insurance.
• Free Employee Assistance Plan.
• Free basic dental.
• Pet insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED