Assistant Property Manager - Star View Court

Mercy Housing•San Francisco, CA
•$29 - $30•Onsite

About The Position

The Assistant Property Manager works with the Property Manager on the day-to-day operations of Star View Court, an affordable housing apartment community on Treasure Island in San Francisco. The role requires a strong understanding of HUD and tax credit programs and includes serving residents and visitors, taking initiative, providing direction to staff, collaborating with the Front Desk and Maintenance site teams, and coordinating resident engagement and events. This is an on-site position. Pay is $28.63–$30.00 per hour, dependent on experience. Mercy Housing describes itself as a mission-driven organization guided by mercy, justice, and respect and focused on affordable housing and inclusive communities.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and car insurance.
  • Strong understanding of HUD and tax credit experience are essential.
  • Ability to adhere to complex regulatory requirements.
  • Ability to maintain resident accounts receivable ledgers under supervision.

Nice To Haves

  • One year of administrative, office, accounting, or customer service experience.
  • Property management work experience and knowledge of applicable local and federal housing laws.
  • Knowledge of real estate property management applications.

Responsibilities

  • Enter data in resident accounts receivable ledgers.
  • Assist with resident records documentation.
  • Collect rent and other income, make bank deposits, and forward receipts.
  • Assist with the leasing process from initial application through move-in.
  • Respond to customer service requests.
  • Work with the Property Manager on the property's day-to-day operations.
  • Provide customer service to residents and visitors and take initiative and provide direction to staff.
  • Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.
  • May work outside normal business hours to respond to property needs.

Benefits

  • Several healthcare plans to choose from.
  • Dental coverage, including adult and child orthodontia.
  • Vision coverage.
  • 15 days of earned PTO in the first year.
  • 12 company holidays and 2 floating holidays.
  • 403(b) with employer match.
  • Early close Fridays, with 3 paid hours each Friday.
  • Early close prior to a holiday, with 3 paid hours.
  • Paid time off between Christmas and New Year's holiday.
  • Paid volunteer time.
  • Paid parental leave and caregiver leave.
  • Paid life insurance.
  • Free Employee Assistance Plan.
  • Free basic dental.
  • Pet insurance options.
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