Desk Assistant (Student Position) at Marshall University

COCM • Huntington, WV

11h • Onsite

About The Position

The Desk Assistant is a student position at Marshall University, located in the First Year Residence Halls. The role assists operations and front desk staff with administrative tasks while working at the front desk. The position pays $10.50 per hour and allows work up to 20 hours per week. It is classified as Student Non-Exempt and is not eligible for benefits.

The work environment is mid-to-high-paced, with a usually moderate noise level. The employee regularly sits, uses their hands to handle or feel items, and talks or hears; frequently walks, climbs stairs, and reaches; and occasionally stands, stoops, kneels, crouches, or crawls. The employee must occasionally lift or move up to 35 pounds. Close and distance vision are required.

Requirements

• High school diploma.
• Current Marshall University student with a cumulative GPA of at least 2.4 as an undergraduate or 3.0 as a graduate student.
• Availability to work a minimum of 8 hours per week and at least 20 hours over all school breaks during the academic year.
• Proficiency in verbal communication.
• Experience and knowledge of Microsoft Word, Excel, and Outlook.
• Ability to operate basic office equipment, including a photocopier and telephone.
• Basic typing and filing skills.
• Strong customer service skills.
• Ability to lift or move up to 35 pounds.

Responsibilities

• Maintain confidentiality regarding student and staff discipline and other matters.
• Remain behind the front desk to monitor building access.
• Answer desk phones professionally.
• Distribute resident packages.
• Assist residents with work order requests.
• Check out and check in loan keys for residents.
• Adhere to the employment schedule and dress code.
• Enforce residence hall and university policies and procedures, including campus, state, and federal regulations.
• Perform other tasks as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED