Designated Selling Associate - House of CB - Dresses - Garden State Plaza

Nordstrom • Paramus, NJ

12d • Onsite

About The Position

The Designated Selling Associate (DSA) Salesperson represents the House of CB Dresses brand at Nordstrom’s Garden State Plaza location. This role drives sales for Nordstrom while championing the brand through customer service, product knowledge, merchandising, and selling. The associate builds relationships with new and existing customers, helps customers find styles that suit them, educates coworkers about brand trends and products, and supports in-store and digital sales. Hours and schedules vary by week according to business needs.

Requirements

• Excellent communication and interpersonal skills to establish rapport and cultivate customer relationships.
• Ability to excel in a competitive team environment.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.
• Ability to read sales reports in relation to goals.
• Confidence working with high and low price points and explaining an item's value and how it complements a customer's wardrobe.
• Strong understanding of customers’ overall wardrobe and style, with a high degree of organization for strategic follow-up.
• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky or awkwardly shaped items, reach for and lift items above the head, and regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Set and achieve in-store and digital sales goals using selling tools, including text, social media, and reservations.
• Build lasting relationships with customers and provide service on their terms, including occasionally performing duties in another department or brand as business needs require.
• Give customers honest, confident feedback about style, fit, and how an item will contribute to their wardrobe.
• Develop fashion and product knowledge by attending meetings and training.
• Build relationships with other DSAs, Stylists, and surrounding departments, including leading product-knowledge meetings.
• Provide the Department Manager with product feedback to help improve the assortment received at the store.
• Drive predictable business through appointment-based selling during event and non-event periods.
• Keep the department customer-ready by stocking, re-merchandising, maintaining displays, marking down prices, transferring merchandise, and cleaning.
• Grow sales by opening new Nordstrom Rewards program accounts.
• Educate customers about new and emerging brands and recommend products suited to them.
• Strategically follow up with customers about items that could complete their wardrobe.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Possible eligibility for performance-based incentives or bonuses.
• 401(k).
• PTO accruals and holidays. Eligibility requirements may apply based on location, job level, classification, and length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed