Sales Associate (Full-Time) - Garden State Plaza

ALO•Paramus, NJ

5d•$17 - $19•Onsite

About The Position

The Sales Associate helps achieve store sales goals while delivering ALO’s brand experience and mission. The role creates an authentic, high-quality experience for every guest through genuine connection, product education, and sharing the company’s community and culture. The Sales Associate is knowledgeable about product features, benefits, fabric, use, design, and care, and works collaboratively in a team culture centered on feedback and excellence. This position requires frequent movement throughout the store, including the sales floor and back of house. When not assisting guests, the Associate takes initiative to complete other tasks that help keep the store clean, safe, welcoming, and operating efficiently. Full-time non-exempt Associates must have open availability seven days a week and work 32–40 hours. All employees must be available during the company’s holiday blackout period, from the week of American Thanksgiving through the first week of January.

Requirements

Passion for customer service and delivering exceptional experiences.
Alignment with and embodiment of ALO’s Guiding Principles.
Self-motivation and a desire to achieve results and excel individually and as part of a team.
Ability to move constantly throughout all areas of the store.
Ability to lift, push, carry, or otherwise move up to 50 pounds.
Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
Ability to stand and move for an entire shift.
Open availability seven days a week for 32–40 hours, and availability during the company’s holiday blackout period.

Nice To Haves

Preferred: at least 1 year of prior work experience in a client-centric sales environment.

Responsibilities

Contribute positively to the business and store environment in alignment with store leadership and company goals.
Drive and exceed sales goals by leading ALO Flow initiatives and optimizing productivity and efficiency.
Engage customers and maintain a friendly, easy-to-shop environment.
Build client relationships with customers on a daily basis.
Work with the leadership team to analyze reports, strategize, deliver results, support action plans for deficient areas, and identify growth opportunities.
Support effective sales-floor coverage by developing workforce solutions and leading selling initiatives throughout the store as needed.
Stay informed about store goals, company communications, initiatives, product launches, and other information from the Store Leadership Team, and educate guests about relevant initiatives on the floor.
Introduce guests to all facets of ALO’s business model—Retail, Yoga, and Café—using personal testimony and knowledge.
Use company tools, incentives, and strategies to help meet store goals.
Resolve client needs quickly and effectively to ensure customer satisfaction.
Educate guests and staff about ALO’s products, community, and culture.
Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with Store Leadership.
Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
Execute front- and back-of-house procedures in accordance with company policies and procedures.
When not assisting guests, take initiative to perform tasks that keep the store clean, safe, inviting, and operating efficiently.

Benefits

Generous ALO employee discount.
Free ALO Wellness Club membership with access to hundreds of streaming fitness and yoga classes.
Competitive medical, dental, and vision plan options.
Free virtual access to mental health providers.
New parent support for employees and dependents.
401(k) with company matching.
Monthly store incentives and incentive bonus program eligibility.
Clothing allowance.
Free yoga classes at ALO Sanctuaries in select cities.
Commuter benefits.